Restaurant Operations Manager

3 weeks ago


Cairo, United States Burger King Full time
Restaurant General Manager Position at BURGER KING

The Restaurant General Manager serves as the primary leader of the establishment, focusing on financial success, customer satisfaction, team productivity, and seamless operations. In this role, you will manage the daily activities of a single restaurant, reporting directly to the District Manager while overseeing a team that includes an Assistant Manager, Shift Coordinators, and Team Members.

Key Qualifications:
  • Minimum age of eighteen (18) years
  • High School Diploma or GED required; college education is a plus
  • 1-2 years of experience in restaurant management
  • Strong understanding of profit and loss management and factors affecting restaurant profitability
  • Ability to prioritize tasks, meet deadlines, and effectively lead a team
  • Proven leadership skills
  • Knowledge of excellent customer service principles
  • Flexible availability for evening, weekend, and holiday shifts
  • Willingness to work extended or irregular hours as necessary for restaurant success
Core Responsibilities:
  • Financial Performance

Assume full accountability for the restaurant's financial outcomes, making informed decisions to boost profitability.

Evaluate key financial metrics to enhance restaurant earnings.

Increase sales through exceptional customer service, team development, and streamlined operations.

  • Customer Experience

Motivate and guide team members to provide outstanding customer service with efficiency, accuracy, and a clean environment.

Oversee customer satisfaction by managing operations and addressing concerns promptly.

Constructively resolve customer feedback to enhance service quality.

Engage with the local community to attract new customers and implement marketing strategies.

  • Team Leadership

Lead recruitment initiatives to build a skilled and motivated restaurant team.

Train and support new team members through onboarding and certification processes.

Encourage team members through effective recognition programs.

Provide coaching to improve team capabilities and elevate restaurant performance.

  • Operational Excellence

Optimize labor management through strategic staffing decisions.

Ensure adherence to labor laws, regulations, and company policies.

Consistently uphold operational and brand standards.

Step in to perform Assistant Manager and Shift Coordinator duties as needed.

Employee Benefits:
  • Medical, Dental, and Vision Coverage
  • Life and Accident Insurance
  • Short/Long Term Disability
  • Generous Paid Vacation Time
  • Recognition Programs
  • Bonus Opportunities
  • 401(k) Retirement Plan

With millions of visitors choosing BURGER KING globally, our brand is celebrated for its quality, taste, and value. Established in 1954, BURGER KING is one of the largest hamburger chains worldwide, known as the HOME OF THE WHOPPER, committed to using premium ingredients and authentic recipes to create memorable dining experiences.



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