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Desk Claims Adjuster

3 months ago

St Petersburg, United States Vault Full time
Job Responsibilities:
  • Manage a vigorous load of claims involving high-net-worth homeowner lines.
  • Analyze coverage and manage first-party property losses, including litigated and non-litigated claims.
  • Effectively interact with insureds, brokers, insured's personal and/or legal representatives, defense counsel, and other parties as required.
  • Direct independent field adjusters or use available technology to scope losses, estimate damages, investigate subrogation opportunities, and assist our clients as their individual and unique needs dictate.
  • Draft and issue reservation of rights and denial letters; retain and direct counsel; evaluate exposure and establish reserves; manage emergency response and repair vendors; manage various experts, including engineers, accountants, and rebuilding consultants; report internally and externally as required; and negotiate settlements.
  • Represent the Company in resolving complex claims and participate in legal proceedings, including mediations.
  • Participate in underwriting decision-making, including renewal risk assessment and communication with program agents.
  • Work with other company areas, including underwriting, finance and accounting, actuarial, sales and marketing, risk management, operations, and technology on projects as requested.
  • Prepare claim summaries and other reports as necessary for management.
  • Present severity claims to senior management in large loss meetings.
  • Comply with internal and external reporting.
  • Travel 10%, including catastrophe travel to large-scale catastrophic events.
Preferred Qualifications:
  • A Bachelor's degree is preferred.
  • 2-3 years of desk claims adjusting experience required.
  • Experience in handling high-net-worth clients is preferred.
  • Active Florida adjuster's license.
  • Strong time management and attention to detail.
  • Strong written and verbal communication skills, including communicating effectively through multiple channels.
  • Effective ability to cultivate strong business relationships and provide exceptional customer service.
  • Basic ability to navigate computers and applications (Microsoft Office).
  • Ability to work a flexible schedule to accommodate business needs upon request.
Benefits:
  • Flexible Spending Accounts & Health Savings Account, with company contributions
  • Company-paid comprehensive life & disability insurance plans
  • 24/7 Telehealth doctor access, virtual wellness screenings, Employee Assistance Programs
  • Company 401k retirement plan with Day 1 eligibility (5% company match, 100% immediate vesting)
  • 23 PTO days, accrued yearly
  • 11 paid holidays

Vault is committed to providing equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.