Call Center Customer Service Rep

6 days ago


Madison, United States MMC Group Full time

Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Get started on your career journey today Apply to become a part of the MMC Team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Requirements

Position: Eligibility Specialist
Pay: $15.00/hour
Hours of Operation: Flexible full-time hours between 8 AM and 6 PM
Work Arrangement: Hybrid (first day onsite)

As an Eligibility Specialist, you will work flexible full-time hours between 8 AM and 6 PM in a hybrid arrangement, starting with your first day on-site. Your responsibilities will include inputting relevant data into computer systems, generating and maintaining data reports while alerting management to any discrepancies, and executing database queries to support analysis and report necessary issues. You will interpret, select, or code items from various document sources for data entry, verify the accuracy and completeness of data entries, and undertake special projects, providing regular updates to management throughout each project phase. Additionally, you will conduct audits of your own work and others' to ensure adherence to established procedures, participate in task-oriented groups to represent the area's interests and resolve potential issues, and offer support to various project stakeholders.



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