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Associate - Spa Desk

3 months ago

Destin, United States Hand and Stone Full time
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Wellness resources
Update 6/13/24 - We are hiring for at least 1 more Spa Associate and our Lead Spa Associate position is available for those applicants who have relevant experience in hospitality and sales.

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Panama City/Destin, is seeking a Associate - Spa Desk. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills

We understand having a busy schedule and we are here to help We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT If you are looking to work part-time - GREAT Let us know how we can accommodate you

Responsibilities:
  • Meet membership sales goals
  • Detailed knowledge of the menu of services - don't worry, we'll train you
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned
What's in it for you?
  • Competitive Compensation - hourly wage PLUS commissions.
  • Contests - do you want to put your sales skills to the test? See what we have in store
  • Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
  • Ongoing Training - We are ALWAYS learning and improving.
  • Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind
  • Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too
  • Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Qualifications:
  • Having a high school diploma or equivalent is required
  • Must be 18 years old or older
  • Must be exceptionally organized and have great attention to detail
  • Must be a strong team player with the ability to work independently with minimal supervision


Compensation: $14.00 - $16.00 per hour

At Our Hand and Stone locations, Opportunity Knocks
We are Don and Maria Williams, Welcome to our family owned and operated Hand and Stone Massage and Facial SpasMaria and I wound up in the health and wellness industry by luck, because it found us. One particularly memorable day Maria called me from work, the stress she was under was terrible and she told me I was going to have to give her a massage when she got home. At that moment, I happened to be carrying the mail in from the mailbox and saw a postcard for the Grand Opening of the Winter Springs Hand & Stone location. Knowing that I had no massage skills of my own, I called and made us an appointment. Needless to say, we had a life changing experience and instead of becoming members, we chose to become supportive leaders.We are now blessed to have the privilege of being the caretakers and stewards to the spas and cultures we've created. Our job is to provide a safe and positive work environment for our highly skilled, licensed spa professionals. Frankly, I have this job today because I cannot do what our massage therapists and estheticians do every day. We take pride in providing a place where our teammates can come and share their gifts with the world, free from worry about all the stresses of operating a business. Hand & Stone handles all of the details so our service providers can focus on their clients.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.