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MAX - Customer Service Specialist

2 months ago

Buffalo, United States Lighthouse Technology Services Full time
*Onsite Contract Opportunity*

Lighthouse Technology Services is partnering with our client to fill their Customer Service Specialist position This is a 2+ month contract opportunity and will be onsite in Buffalo, New York. This role will be a W2 employee of Lighthouse Technology Services.

What You'll Be Doing:

• Receive incoming customer client calls using excellent customer service and telephone skills.

• Answer inquiries and resolve customer issues for all treasury management products.

• Uses related software, mainframe applications, and appropriate documentation to answer inquiries.

• Work directly with external business and corporate customers, product managers, sales representatives and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries.

What You'll Need to Have:

• Associates Degree.

• 1 year customer service or related experience.

• Demonstrated ability to perform fast and accurate data entry tasks.

• Experience using Microsoft Excel.

Pay Range: $20-$23/hr

Questions about any of our jobs? Email us atrecruiting@lhtservices.com

View all of our open jobs here:jobs.lhtservices.com