Staples Promotional Products Special Order Account Representative
1 month ago
Job DescriptionStaples is business to business. You're what binds us together.While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning teamWhat you'll be doing: Organize daily tasks to meet crucial deadlines and customer service level agreements. Attention to detail and multi-tasking are essential. Manage complex projects which may include multiple destination shipments, kitting/fulfilment, and rush orders. Anticipate customer needs by understanding account history. Ability to problem solve issues with orders to provide the best possible solution to customer. Prepare quotes and process orders through the order entry process Create product ideation by sourcing from approved suppliers, researching industry trends and working with internal marketing and merchandising teams. Build relationships with internal teams to provide exceptional customer experience Collaborate with assigned sales rep(s) on key projects with frequent communication and gain alignment on roles and responsibilities Partner with finance team to facilitate the billing process and settle billing resolutions. May be invited to SPP's annual National Sales Meetings to explore new product offerings, keep up to date on trends and network with vendors What you bring to the table: Excellent communication skills and building customer relationships. Organizational skills with capacity to manage multiple projects simultaneously. Promotional Products merchandising knowledge Purchasing product and vendor negotiation experience Proficiency of Microsoft programs (Excel, Outlook, Word, and PowerPoint) and industry experience with ESP or SageWhat's needed- Basic Qualifications: 2+ years of customer service experience 2+ years of project management High School Diploma or equivalent combination of education and related experience.What's needed- Preferred Qualifications: Bachelor's degree in related field preferredWe Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and moreAbout UsStaples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
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Framingham, Massachusetts, United States Staples Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Promotional Products Special Order Account Representative. As a key member of our team, you will be responsible for managing daily tasks, meeting crucial deadlines, and providing exceptional customer service.Key ResponsibilitiesOrganize and prioritize daily...
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Framingham, Massachusetts, United States Staples Full timeJob OverviewStaples is a business-to-business leader. You play a crucial role in our operations. While Staples is recognized as a premier office supply provider, Staples Promotional Products stands out as a national frontrunner in the promotional merchandise sector. Our mission is to assist clients in enhancing their brand affinity through tailored...
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Framingham, Massachusetts, United States Staples Full timePosition OverviewStaples is a leader in business-to-business solutions, and our Promotional Products division is at the forefront of the promotional merchandise sector.At Staples Promotional Products, we empower clients to enhance their brand identity through tailored merchandise solutions. We facilitate the creation of impactful promotional experiences that...
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Promotional Products Account Specialist
1 week ago
Framingham, Massachusetts, United States Staples Full timePosition OverviewStaples operates in the business-to-business sector, serving as a vital link in the supply chain.While Staples is recognized globally as a premier office supply provider, Staples Promotional Products, a division of Staples, stands out as a leading entity in the promotional products market. Our mission at Staples Promotional Products is to...
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Special Order Account Manager
6 days ago
Framingham, Massachusetts, United States Staples Full timeAbout the RoleAs a Promotional Products Account Representative at Staples, you will play a critical role in helping customers build love for their brands with customized merchandise solutions. You will be responsible for organizing daily tasks to meet crucial deadlines and customer service level agreements, while also managing complex projects and...
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Special Order Account Manager
5 days ago
Framingham, Massachusetts, United States Staples Full timeAbout the RoleAs a Promotional Products Account Representative at Staples, you will play a critical role in helping customers build love for their brands with customized merchandise solutions. You will be responsible for organizing daily tasks to meet crucial deadlines and customer service level agreements, while also managing complex projects and...
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Custom Merchandise Account Manager
1 week ago
Framingham, Massachusetts, United States Staples Full timePosition OverviewStaples is a leader in business-to-business solutions, connecting organizations through innovative promotional products.As part of Staples Promotional Products, we empower clients to enhance their brand presence with tailored merchandise solutions. Our mission is to facilitate impactful promotional experiences that resonate with target...
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Sales Account Manager
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Framingham, Massachusetts, United States Staples Full timeAbout the RoleStaples is a leading business-to-business company that relies on talented professionals like you to drive our success. As a Business Development Specialist - Reactivation, you will play a critical role in engaging with customers whose spending has lapsed, with the goal of reactivating their business with Staples.Key ResponsibilitiesDevelop and...
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Digital Product Manager
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Framingham, United States Staples Full timeStaples is business to business. You’re what binds us together.Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive,...
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Digital Product Manager
4 weeks ago
Framingham, United States Staples, Inc. Full timeJob DescriptionStaples is business to business. You’re what binds us together.Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer...
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Lead Manager, B2B Customization Strategies
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Framingham, Massachusetts, United States Staples Full timePosition Overview At Staples, we are dedicated to the business-to-business sector, serving as the vital link that unites our operations. Our marketing division plays a crucial role in narrating the Staples narrative. By leveraging customer insights and analytics, we strive to enhance customer experiences, boost retention, and foster brand loyalty. Our team...
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Lead Manager, B2B Customization
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Framingham, Massachusetts, United States Staples Full timeAbout Staples: Staples operates in the business-to-business sector, serving as a vital connection for our clients. Role Overview: Our marketing division plays a crucial role in narrating the Staples story. By leveraging customer insights and analytics, we aim to enhance customer experiences, boost retention, and foster brand loyalty. Our team is composed of...
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Framingham, United States Staples Full timeStaples is business to business. You’re what binds us together.Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and...
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FRAMINGHAM, United States Staples, Inc. Full timeStaples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re...
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Business Development Executive
14 hours ago
Framingham, United States Staples, Inc. Full timeJob DescriptionStaples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best...
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Business Development Manager
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FRAMINGHAM, United States Staples, Inc. Full timeStaples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re...
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Business Development Manager
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Framingham, United States Staples, Inc. Full timeJob DescriptionStaples is business to business. You’re what binds us together.Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best...
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Director Business Development, Tech
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Framingham, United States Staples, Inc. Full timeJob DescriptionStaples is seeking a dynamic Sales Director for our Staples Technology Solutions (STS) business. The Sales Director of Staples Technology Solutions Business (STS) Development leads a team of STS Business Development Managers solely focused on prospecting and closing large, strategic and complex accounts in the Enterprise and Commercial...
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Director Business Development, Tech
6 days ago
Framingham, United States Staples, Inc. Full timeStaples is seeking a dynamic Sales Director for our Staples Technology Solutions (STS) business. The Sales Director of Staples Technology Solutions Business (STS) Development leads a team of STS Business Development Managers solely focused on prospecting and closing large, strategic and complex accounts in the Enterprise and Commercial Markets. This role...
