Front Desk Supervisor
3 weeks ago
Job Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM SUMMARY Under the direction of the Chief Operating Officer, the Front Desk Supervisor manages all components of the front office including the provider patient appointment system, the patient cashiering functions, supports and coordinates front desk staff, and must have billing and coding experience. Bilingual in Spanish and English is required. RESPONSIBILITIES The following list is illustrative and not all-inclusive: Directly supervises and schedules all front office personnel, manages resources such as the patient reception area, provider and patient scheduling. Ensures that patients are always scheduled for providers according to established protocols when providers are scheduled to render care. Ensures that patients' demographics and financial information is kept confidential and that the highest level of confidentiality is never compromised. Ensures that all patients are greeted and welcomed in a courteous professional manner. Ensures that physicians and other providers are scheduled to treat patients in accordance with the written protocols provided to the Front Desk Supervisor. Provides written daily, weekly and monthly reports that summarize patient activity occurring during the period by provider, other demographic data and the broken/kept appointment ratios. Develops and updates procedure manuals for appointments, cashier functions and other front office activities. Ensures that the multi-user computer system is properly maintained in accordance with COO's function guidelines and sound business practices. Performs cashiering functions, including the preparation of daily collection records and daily deposit slips. Other duties as assigned. KEY PERFORMANCE INDICATORS Provider satisfaction. Patient satisfaction Excellent customer service Adherence to the Client's attendance policy. Late arrival, early departure, missed clock-ins or clock-outs, including for lunch and breaks may have a negative impact on your performance. Timely completion of assigned tasks. QUALIFICATIONS Qualified applicants must have a bachelor's degree in business, or its equivalent, and one year of managerial experience. Experience with Medical Billing is required. Must be knowledgeable and experienced in working with automated data systems, spreadsheets, word processing systems and scheduling techniques. Must have proven leadership ability, be a team player and possess a high degree of integrity and customer service skills. Excellent organizational and communication skills (verbal and written) are required. Bilingual in Spanish and English is required. WORKING CONDITIONS This is an hourly position under the Fair Labor Standards Act. The Front Desk Supervisor is expected to work a scheduled 40-hour workweek from Monday through Friday 8:00 AM -5:00PM. HIPAA STATEMENT The individual will have access to the patient records. Professionalism and confidentiality must be maintained at all times. Join Us. Company Overview PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers. As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you
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Front Desk Supervisor
1 month ago
Wilmington, Delaware, United States PrideStaff Full timeJob Title: Front Desk SupervisorJob Summary:The Front Desk Supervisor is responsible for managing the front office operations, including patient scheduling, cashiering, and supervising front desk staff. The ideal candidate will have experience in medical billing and coding, as well as strong leadership and communication skills.Key Responsibilities:Directly...
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Front Desk Supervisor
3 weeks ago
Wilmington, Delaware, United States PrideStaff Full timeFront Desk SupervisorUnder the direction of the Chief Operating Officer, the Front Desk Supervisor oversees the front office operations, ensuring seamless communication and exceptional customer service. This role is responsible for managing staff, coordinating patient services, and maintaining a positive work environment.Key Responsibilities:Supervise and...
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Front Desk Supervisor
1 month ago
Wilmington, Delaware, United States PrideStaff Full timeJob Title: Front Desk SupervisorLocation: Wilmington, DESchedule: Full-Time, Monday - Friday, 8:00AM - 5:00PMJob SummaryUnder the direction of the Chief Operating Officer, the Front Desk Supervisor oversees the front office operations, including patient scheduling, cashiering, and staff management. The ideal candidate will have experience in medical billing...
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Front Desk Supervisor
2 months ago
Wilmington, United States PrideStaff Full timeJob Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM SUMMARY Under the direction of the Chief Operating Officer, the Front Desk Supervisor manages all components of the front office including the provider patient appointment system, the patient cashiering functions, supports...
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Front Desk Supervisor
2 weeks ago
Wilmington, Delaware, United States PrideStaff Full timeJob SummaryAs a Front Desk Supervisor with PrideStaff, you will be responsible for managing all aspects of the front office, including patient scheduling, billing, and customer service. This is an excellent opportunity to utilize your leadership skills and experience in medical billing to make a positive impact on our clients and patients.Key...
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Front Desk Team Lead
3 days ago
Wilmington, Delaware, United States PM Hotel Group Full timeKey Responsibilities:As the Front Desk Supervisor at PM Hotel Group, you will be responsible for leading the front office team and ensuring effective collaboration and teamwork. Your leadership skills will be put to the test as you manage the day-to-day operations of the front desk, including guest check-in and check-out, room assignments, and resolving any...
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Front Desk Operations Manager
1 week ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob Title: Front Desk SupervisorAt ARRIVE Hotel Wilmington, we're seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the front desk operations, ensuring a seamless guest experience, and maintaining a positive and productive work environment.Key...
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Front Desk Operations Manager
3 weeks ago
Wilmington, Delaware, United States PrideStaff Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at PrideStaff. As a key member of our front office team, you will be responsible for managing all aspects of the front desk, including patient scheduling, billing, and customer service.Key ResponsibilitiesFront Desk Management: Supervise and schedule front...
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Front Desk Representative
2 weeks ago
Wilmington, Delaware, United States Schulte Full timeAbout Schulte Hospitality GroupSchulte Hospitality Group is a leading third-party management company with a rich history in the hospitality industry. Our mission is to provide exceptional service and create memorable experiences for our guests.Job SummaryWe are seeking a dynamic and service-oriented Front Desk Agent to join our team at Hilton Garden Inn...
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Front Desk Supervisor | ARRIVE Wilmington
1 week ago
Wilmington, United States ARRIVE Hotel Wilmington Full timeDescription FRONT DESK SUPERVISOR | ARRIVE WILMINGTONPOSITION PROFILE: We're looking for a Front Desk Supervisor with a collaborative spirit to support our General Manager. The ideal candidate will be prepared to assist with overseeing an array of departments, including Front Desk, Valet, Housekeeping, Property Maintenance, and overnight agents to maintain...
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Front Desk Receptionist
1 week ago
Wilmington, Delaware, United States Dipna Inc Full timeJob DescriptionWe are seeking a highly skilled Front Desk Associate to provide exceptional customer service and support to our guests at Dipna Inc.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and throughout their stay.Manage front desk operations, including check-in, check-out, and room assignments.Respond to guest inquiries...
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Front Desk Supervisor
3 days ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob DescriptionAt ARRIVE Hotel Wilmington, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring a smooth and efficient guest experience.Key Responsibilities:Assist with the management of all operational functions of the hotel to ensure a seamless...
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Front Desk Representative
2 months ago
Wilmington, North Carolina, United States Residence Inn Arundel Mills Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Arundel Mills. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and welcome...
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Front Desk Receptionist
4 weeks ago
Wilmington, Delaware, United States Dipna Inc Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Dipna Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Key Responsibilities:Manage front desk operations, including...
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Front Desk Representative
2 weeks ago
Wilmington, North Carolina, United States Schulte Companies Full timeFront Desk Agent Role at Schulte CompaniesSchulte Companies is seeking a Front Desk Agent to provide exceptional guest service and support at our Rock Spring Rd location. As a key member of our team, you will be responsible for:Key Responsibilities:Greeting guests and ensuring a smooth check-in processResponding to phone calls and making reservations in a...
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Front Desk Receptionist
3 weeks ago
Wilmington, Delaware, United States Dipna Inc Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Dipna Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Manage front desk operations, including check-in, check-out, and room assignments.Respond to guest...
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Front Desk Representative
1 month ago
Wilmington, North Carolina, United States Residence Inn Arundel Mills Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Arundel Mills. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Register guests in a friendly and...
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Front Desk Agent
4 weeks ago
Wilmington, United States Schulte Companies Full timeSchulte Companies - 6745 Rock Spring Rd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist with...
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Front Desk Agent
4 weeks ago
Wilmington, United States Schulte Companies Full timeSchulte Companies - 6745 Rock Spring Rd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist with...
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Front Desk Agent
1 month ago
Wilmington, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Suburban Extended Stay Wilmington [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
