Front Desk Receptionist

3 hours ago


Wilmington, Delaware, United States Dipna Inc Full time
Job DescriptionWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Dipna Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless check-in and check-out experience.Key Responsibilities:
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Provide accurate and timely information to guests regarding hotel services, amenities, and local attractions.
  • Handle guest complaints and resolve issues in a professional and courteous manner.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Collaborate with housekeeping, maintenance, and other departments to ensure a smooth and efficient operation.
Requirements:
  • Previous experience as a front desk associate or in a related role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • High school diploma or equivalent required.


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