Current jobs related to Customer Service - Mason City - Hy-Vee

  • Part Time Store Associate

    2 weeks ago

    Mason, Ohio, United States Gordon Food Service Full time

    About Gordon Food ServiceGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, and more. Our 170+ stores offer a wide range of products and services to help our customers succeed.Job SummaryWe are seeking a Part Time Store Associate to join our team. As a Part Time Store Associate,...

  • Customer Service Representative

    2 weeks ago

    Mason City, Iowa, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all customers,...

  • Customer Service Representative

    5 days ago

    Mason City, Iowa, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...

  • Customer Service Representative

    3 days ago

    Mason City, Iowa, United States Trinity Health Full time

    Job SummaryAs a Customer Service Technician at Trinity Health, you will play a vital role in delivering and maintaining home medical equipment. Your responsibilities will include scheduling deliveries with customers, making phone calls prior to delivery, and ensuring that equipment and supplies are complete and in safe working order before leaving the...

  • Customer Service Representative

    3 days ago

    Mason City, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Customer Service Technician to join our team at Trinity Health. As a key member of our home medical equipment delivery team, you will be responsible for delivering and maintaining home medical equipment to our patients.Key ResponsibilitiesSchedule deliveries with customers and make phone calls prior to delivery to ensure a...

  • Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)

    2 months ago

    Kansas City, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)** **Department:** Ops-Hourly **Location:** Kansas City, MO **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...

  • Customer Service Representative

    4 days ago

    Mason City, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Customer Service Technician to join our team at Trinity Health. As a key member of our home medical equipment team, you will be responsible for delivering and maintaining home medical equipment to our patients.Key ResponsibilitiesSchedule deliveries with customers and make phone calls prior to delivery to ensure a smooth...

  • Customer Service Technician

    16 hours ago

    Mason City, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Customer Service Technician to join our team at Trinity Health. As a key member of our healthcare team, you will be responsible for delivering and maintaining home medical equipment to our patients.Key ResponsibilitiesSchedule deliveries with customers and make phone calls prior to delivery to ensure a smooth and efficient...

  • Customer Service Representative

    6 days ago

    Mason City, Iowa, United States Trinity Health Full time

    {"Job Title": "Customer Service Technician", "Job Summary": "We are seeking a skilled Customer Service Technician to join our team at Trinity Health. As a key member of our home medical equipment delivery team, you will be responsible for delivering and maintaining home medical equipment to our patients.Responsibilities:* Schedule deliveries with customers...

  • Customer Service Representative

    1 week ago

    Mason City, Iowa, United States Yellowstone Local Full time

    About the RoleWe are seeking a highly skilled and organized Receptionist to join our team at Yellowstone Local. As a key member of our front desk team, you will be the first point of contact for our customers and play a pivotal role in shaping their experience with us.Key ResponsibilitiesAnswer and direct phone calls with a professional and friendly...

  • Customer Service Ambassador

    2 weeks ago

    Oklahoma City, Oklahoma, United States D3S Service Full time

    Job OverviewD3S Service is a dynamic and customer-focused organization dedicated to delivering exceptional products and services. We are seeking a highly skilled and dedicated Customer Service Representative to join our team and contribute to our mission of providing outstanding customer experiences.Key ResponsibilitiesCustomer Communication: Respond to...

  • Customer Service Representative

    4 months ago

    Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...

  • Customer Service Representative

    6 hours ago

    Mason City, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Customer Service Technician to join our team at Trinity Health. As a key member of our team, you will be responsible for delivering and maintaining home medical equipment, providing exceptional service to our patients, and communicating effectively with our clients.Key ResponsibilitiesSchedule deliveries with customers and...

  • Customer Service Representative

    6 days ago

    Mason, United States City National Bank of WV Full time

    Customer Service RepresentativeAt City National Bank of WV, we're seeking a talented Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving issues in a professional and helpful...

  • Customer Service Associate

    6 days ago

    Mason, United States Kelly Services, Inc. Full time

    Customer Service RepresentativeKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and provide solutions within established timeframes.Keep accurate records of customer interactions and process customer accounts.Follow established communication procedures and...

  • Customer Service Ambassador

    2 weeks ago

    Mason, Ohio, United States Kelly Services, Inc. Full time

    Job Summary: As a Customer Service Representative at Kelly Services, Inc., you will play a vital role in providing exceptional service to our clients. Your primary responsibility will be to assist customers with service and support issues, utilizing your expertise and business judgment to resolve problems efficiently.Key Responsibilities:Provide top-notch...

  • Customer Service Representative

    2 months ago

    Mason, United States Luxottica Group Full time

    The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect Customer Service Representative, Customer Service, Representative, Customer Experience

  • Customer Service Representative

    2 weeks ago

    Mason, United States Essilor Full time

    The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect Customer Service Representative, Customer Service, Representative, Customer Experience, Manufacturing

  • Customer Service Representative

    5 days ago

    Mason, Ohio, United States SPX Cooling Tech LLC Full time

    Customer Service RepresentativeAt SPX Cooling Tech LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key...

  • Customer Service Representatives

    2 weeks ago

    Mason, Ohio, United States Kenwood Dealer Group Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kenwood Dealer Group Inc. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...

Customer Service

4 months ago

Mason City, United States Hy-Vee Full time
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Customer Service

Department: Grocery

FLSA: Non-Exempt

General Function

Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism
Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: None

Primary Duties and Responsibilities
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading
      or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail.
  • Processes Western Union orders.
  • Processes Western Union orders.
  • Sells money orders, cashes payroll, personal, ADC, and social security checks.
  • Sells hunting and fishing licenses.
  • Breaks down and puts money in utility drawers.
  • Signs on postal department, breaks down, and turns off postal register.
  • Processes paid outs.
  • Sends faxes for customers.
  • Counts the days' coupons.
  • Processes refunds for customers and department approved refunds.
  • Answers the telephone for the store using appropriate telephone techniques.
  • Utilizes the intercom system for paging, etc. using appropriate procedures.
  • Removes trash in a timely manner.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
  • Signs on and off lottery machines.
  • Assists customers with dry cleaning where applicable.
  • Assists customers at the registers where necessary.
  • Sells and redeems lottery tickets.
  • Processes bottle refunds.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction
Education and Experience

High school or equivalent experience and over six months up to one year of similar or related work experience.

Physical Requirements
  • Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently.
  • Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing.


Working Conditions

This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure.

Equipment Used to Perform Job

Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.

Contacts

Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies.

Are you ready to smile, apply today.