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Customer Service Ambassador

2 months ago


Mason, Ohio, United States Kelly Services, Inc. Full time

Job Summary: As a Customer Service Representative at Kelly Services, Inc., you will play a vital role in providing exceptional service to our clients. Your primary responsibility will be to assist customers with service and support issues, utilizing your expertise and business judgment to resolve problems efficiently.

Key Responsibilities:

  • Provide top-notch customer service via phone and non-telephone channels
  • Utilize department tools and resources to resolve customer issues
  • Collaborate with field and store teams to ensure seamless service delivery
  • Apply business acumen and expertise to resolve complex customer problems

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong business acumen and analytical skills
  • Customer-centric approach and passion for delivering exceptional service