Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)

1 month ago

Kansas City, United States Customer Direct Full time

**Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)**

**Department:** Ops-Hourly **Location:** Kansas City, MO

**Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee**

Full-Time Positions available for the following shifts (includes weekends):

1 pm - 10 pm (CST)

2 pm - 11 pm (CST)

3 pm - 12 am (CST)

If you said yes to any of the above.... We may be exactly what you are looking for in your career search

**What We're Looking For:**

Ideal candidates for Customer Direct generally have a customer service background and appreciate flexibility in scheduling. The most successful employees here have a friendly disposition, a willingness to learn, a strong work ethic, and a sincere desire to help people. These positions are perfect for full-time opportunities without the hassle of a commute, or for college students, semi-retired individuals.

And, there are always opportunities for career advancement. In fact, more than two-thirds of our team leaders and supervisory staff started as call center agents.

**What We Offer:**

* Unbelievable benefits, including PTO (paid time off), Health, Vision, Dental and Life Insurance

* Opportunity to develop valuable communication skills and customer service experience while "on the job"

* World-class work, with World Class Brands.... and, we are really proud of the thousands of people we help every day

* Fun, dynamic company with really nice, friendly people; a respectful and positive workplace where you are sure to develop life-long relationships

* Well-defined ***career advancement goals***, affording you the opportunity to learn and grow your career - both in additional skills, responsibilities and **earnings**

* **Success Recognition** and **Reward** programs to keep things fun and challenging

**What YOU can expect:**

The Customer Care Agent is responsible for providing excellent customer service and building customer loyalty through the courteous, efficient handling of customer interactions (phone, email, chat, etc...) according to our Client's brand guidelines and requirements. Candidate expectations include;

* Provide superior customer service to a wide variety of customers with a pleasant, patient, and friendly attitude.

* Possess excellent written and verbal English communication skills, demonstrated by consistent use of proper and professional language to include tone, diction, pace, enunciation, and avoidance of slang.

* Flexibility in scheduling availability

* Proficiency with standard office technologies, including Microsoft 365, MS Word, Excel, web browsers, email, electronic calendar, instant messaging, information sourcing, etc.

* Ability to navigate computer software and websites as necessary without third party assistance.

* Customer service experience preferred; Call center experience is a plus

**Work-from-Home Equipment & Internet Connectivity requirements:**

* Internet connection speed: down 12Mbps / up-3Mbps

* Internet connection type: Digital Subscriber Line (DSL) or Cable Internet (mid to higher level DSL service is preferred)

* **Wired**, not wireless, connection available

* Router required - must have the ability to disable SIP-ALG option

* Intel i3 2 GHz processor or higher

* Operating system: Windows 10

* Memory: 8 Gigabytes of Ram Memory Minimum

* Administrative rights to the PC for downloading software

* Two (2) USB 2.0 ports

Customer Direct, LLC participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program ***Employment is contingent upon pre-employment criminal background screening in accordance with the company's policy.***

* *This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Supervisor in compliance with Federal and State Laws.*

* *Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.*

* *Requirements are subject to change with modifications affecting both existing and future employees.*

  • Food Runner

    1 month ago

    Kansas City, United States Kansas City Airport Marriott- Kansas City, MO Full time

    Job DescriptionJob DescriptionWe are looking for an amazing Food Runner/Busperson to join our team here at the Marriott Kansas City Airport in Kansas City, MO. A Food Runner/Busperson position sets up and clears tables, stocks all service stations and assists food servers with table service to ensure total guest satisfaction. If you enjoy engaging with...

  • Server- Marriott Kansas City Airport

    1 month ago

    Kansas City, United States Marriott Kansas City Airport - Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for the Marriott Kansas City Airport in Kansas City, MO.Job Purpose:Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service...

  • Night Auditor- Kansas City Airport Marriott- Kansas City, MO

    2 months ago

    Kansas City, United States Kansas City Airport Marriott- Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Kansas City Airport Marriott in Kansas City, MONight Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and the...

  • Guest Services

    2 months ago

    Kansas City, United States Kansas City Airport Marriott-Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Service Representative for the Kansas City Airport Marriott in Kansas City, MO.Pay is $15.50 to $16.00 per hour.Job Purpose:Responds in a professional and courteous manner to arriving,...

  • Barista - Crowne Plaza Kansas City Downtown-Kansas City, MO

    7 days ago

    Kansas City, United States Crowne Plaza Kansas City Downtown-Kansas City, MO Full time $13 - $14

    Job DescriptionJob Description Love Coffee and early mornings? Come work at the Crowne Plaza Full Steam Coffee Shop Great starting wage from 13.00 to 14.00 per hour plus tips. Shifts start at 530am Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Barista for the Crowne Plaza,...

  • Banquet Captain- Crowne Plaza Kansas City in Kansas City, MO

    1 week ago

    Kansas City, United States Crowne Plaza Kansas City Downtown - Kansas City, MO Full time $11 - $12

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the Crowne Plaza Kansas City in Kansas City, MOPay is $11.00 to $12.00 per hour plus very lucrative gratuity $$$. Job Purpose:Responsible for training, assisting and supervising...

  • Customer Service Representative

    2 weeks ago

    Kansas City, United States Kansas City Life Insurance Full time

    Job DescriptionJob DescriptionQUALIFICATIONS/REQUIREMENTS:Experience in insurance or financial industry customer service environment with a demonstrated ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitudeBasic knowledge of life insurance concepts and ability to interpret...

  • Laundry Attendant

    2 months ago

    Kansas City, United States AC Hotel, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the AC Hotel in Kansas City, MO.Job Purpose:The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should...

  • Front Desk Agent

    1 month ago

    Kansas City, United States Origin Hotel Kansas City Full time

    Front Desk Agent Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120 Located on the Berkley Riverfront, Origin Hotel Kanas City is a fresh face in the Kansas City's River Market District, the city's original neighborhood on the Missouri River.  It sits within walking distance of the brand-new CPKC Stadium, the first women's...

  • Primary Care Physician

    3 weeks ago

    Kansas City, United States Saint Luke's Health System (Kansas City) Full time

    Saint Lukes Physician Group is seeking BC/BE Family Medicine and/or Internal Medicine physicians to join an established outpatient group practice located at Saint Luke's Perryman Primary Care-Plaza in Kansas City, MO. About the position Saint Lukes Physician Group is a physician-led organization with ample leadership opportunities 100% outpatient position...

  • Front Desk Agent

    1 month ago

    Kansas City, Missouri, United States Origin Hotel Kansas City Full time

    Front Desk AgentLocation: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120Located on the Berkley Riverfront, Origin Hotel Kanas City is a fresh face in the Kansas City's River Market District, the city's original neighborhood on the Missouri River. It sits within walking distance of the brand-new CPKC Stadium, the first women's professional...

  • Bellman - New AC Hotel, Kansas City, MO

    1 month ago

    Kansas City, United States AC Hotel, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bellman for the AC Hotel in Kansas City, MO.Job Purpose:Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously...

  • Group Rooms Coordinator-Marriott KC Airport

    1 month ago

    Kansas City, United States Kansas City Airport Marriott- Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Group Rooms Coordinator for the Kansas City Airport Marriott in Kansas City, MO.Job Purpose:Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and...

  • Guest Service Agent

    2 weeks ago

    Kansas City, United States Origin Hotel Kansas City Full time

    Guest Service Agent Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120 Job DescriptionThe Guest Service Agent will be responsible for providing exceptional customer service to guests staying at the hotel. They will be the first point of contact for guests and will be responsible for ensuring that their stay is comfortable and...

  • Barista - New AC Hotel, Kansas City, MO

    1 month ago

    Kansas City, United States AC Hotel, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Barista for the AC Hotel in Kansas City, MO.Job Purpose:Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.Uses Starbucks checklists to...

  • Barista - New AC Hotel, Kansas City, MO

    4 weeks ago

    Kansas City, United States AC Hotel, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Barista for the AC Hotel in Kansas City, MO.Job Purpose:Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.Uses Starbucks checklists to...

  • Headache Neurologist

    3 months ago

    Kansas City, United States Saint Luke's Health System (Kansas City) Full time

    Saint Lukes Marion Bloch Neuroscience Institute in Kansas City, MO is seeking a BC/BE headache neurologist. Candidates coming out of training as well as experienced mid-career candidates are welcome and will be well supported.About the position 100% headache neurology volume; Infusion suite available The neurology residency program provides three residents...

  • Houseperson - New AC Hotel, Kansas City, MO

    2 months ago

    Kansas City, United States AC Hotel, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the AC Hotel in Kansas City, MO.Job Purpose:This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in...

  • Maintenance Technician-KC Airport Marriott, Kansas City, MO

    1 month ago

    Kansas City, United States KC Airport Marriott, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Evenings & Overnight Maintenance Technician for the Marriott, Kansas City Airport, Kansas City, MO.This position will be a mix of evenings and overnights from 3pm to 11pm and 11pm to 7am.Pay is...

  • Maintenance Technician-KC Airport Marriott, Kansas City, MO

    1 month ago

    Kansas City, United States KC Airport Marriott, Kansas City, MO Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Evenings & Overnight Maintenance Technician for the Marriott, Kansas City Airport, Kansas City, MO.This position will be a mix of evenings and overnights from 3pm to 11pm and 11pm to 7am.Pay is...