eCommerce Customer Service Representative

4 months ago

Cleveland, United States Goodwillgoodskills Full time

Goodwill Industries of Greater Cleveland & East Central Ohio is currently hiring customer service representatives for our eCommerce department.

As part of Goodwill's eCommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations. Our team supports Goodwill's mission of job skills training and employment services by identifying valuables and selling them on online platforms.

In this role, you will assist online patrons with questions/inquiries of our current offerings available throughout websites such as, but not limited to: eBay, Amazon, and ShopGoodwill.

**Specific Experience/Skills/Abilities :**

* Experience with internet applications and Windows-based computer systems.

* Ability to type quickly and accurately.

* Experience identifying, recognizing, and valuing collectibles, antiques, brand names, hard lines, and soft lines preferred.

* Good social competence, customer service.

* Writing and/or photography skills preferred.

* High level of accuracy.

**Basic Requirements:**

* High school graduate or equivalent required

* Must have valid driver's license and automotive insurance, must regularly provide the agency with proof of valid automotive insurance

* Primarily works in a warehouse setting. Must be able to perform physical requirements of the position including but not limited to frequent standing, bilateral reach, and handling ability; constant fingering and pinch grip; requires frequent ability to lift/carry up to 25 lbs.; may require shoulder height reaching with either hand and firm grasp; frequent bending; may squat; requires frequent ability to push/pull less than 25 lbs.

**This is a full-time hourly position with offered benefits of Medical, Dental, Vision, Life, Accident, Retirement, and Paid Time Off.**

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • Ecommerce Customer Service Representative

    2 weeks ago

    Cleveland, Ohio, United States Goodwillgoodskills Full time

    **Job Summary**Goodwill Industries of Greater Cleveland & East Central Ohio is currently hiring customer service representatives for our ecommerce department. As part of Goodwill's ecommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations.**About the Role**In this role, you will assist online patrons with...

  • Ecommerce Customer Service Representative

    1 week ago

    Cleveland, Ohio, United States Goodwillgoodskills Full time

    Goodwill Industries of Greater Cleveland & East Central Ohio is seeking a skilled customer service representative to join our fast-growing ecommerce team. As a key member of our team, you will play a vital role in maximizing the value of our donations by identifying and selling valuable items on online platforms.Key Responsibilities:Assist online patrons...

  • Director of Ecommerce

    3 weeks ago

    Cleveland, United States Emerald Resource Group Full time

    Job Title: eCommerce ManagerPosition Summary:The eCommerce Product Manager is a pivotal role operating across multiple business units, serving as the focal point for the development, management, and optimization of the organization's eCommerce, website, and portal capabilities. This role plays a critical part in enhancing the organization's online presence,...

  • Customer Service Representative

    3 weeks ago

    Cleveland, Ohio, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a full-time Customer Service Representative to work out of our location. The ideal candidate will be responsible for providing excellent customer service, answering incoming calls, and responding to customer inquiries.**Key Responsibilities:*** Provide timely and accurate communication to customers, cartage...

  • Director of Ecommerce

    3 months ago

    Cleveland, United States Emerald Resource Group Full time

    Job Title: eCommerce Manager Position Summary: The eCommerce Product Manager is a pivotal role operating across multiple business units, serving as the focal point for the development, management, and optimization of the organization's eCommerce, website, and portal capabilities. This role plays a critical part in enhancing the organization's online...

  • eCommerce Category Specialist

    1 month ago

    Cleveland, Ohio, United States Joann Full time

    JOB OVERVIEWWe are seeking a committed and knowledgeable eCommerce Category Specialist to become a part of our dynamic team at Joann. In this role, you will focus on meeting online financial objectives, crafting digital promotional initiatives, and improving the online shopping journey for our clientele.KEY RESPONSIBILITIESWork closely with the eCommerce...

  • Customer Service Representative

    7 days ago

    Cleveland, Ohio, United States Pediatric Home Service Full time

    Job OpportunityPediatric Home Service is a leading provider of home health care services for medically complex children. We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Complete patient intakes and verify insurance requirementsObtain prior authorizations and maintain...

  • eCommerce Client Relations Associate

    1 month ago

    Cleveland, Ohio, United States Goodwillgoodskills Full time

    Company Overview:Goodwill Industries of Greater Cleveland & East Central Ohio is seeking dedicated individuals to join our eCommerce team as customer service representatives.Role Overview:As a vital member of our eCommerce division, you will contribute to a dynamic team focused on enhancing the value of our donations. Your efforts will support Goodwill's...

  • Senior Java Ecommerce Developer

    5 days ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    Job Title: Senior Ecommerce Java DeveloperWe are seeking an experienced Senior Ecommerce Java Developer to join our dynamic development team at Emerald Resource Group.Key Responsibilities:Design and develop high-quality, maintainable, and efficient Java code for ecommerce backend systems.Collaborate with architects and team leads to contribute to the overall...

  • Ecommerce Category Merchant Associate

    2 weeks ago

    Cleveland, Ohio, United States Joann Full time

    Job SummaryThis is a key role within the Ecommerce team at Joann, responsible for driving online sales and profitability through strategic assortment, presentation, and fulfillment strategies.Key ResponsibilitiesDevelop and execute online promotional and clearance pricing strategies, balancing omni-channel shopper needs with the goal of driving online sales...

  • Senior Java Ecommerce Developer

    1 day ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    Job Title:Senior Java Ecommerce DeveloperJob Description:We are seeking a highly skilled and experienced Senior Java Ecommerce Developer to contribute to the development of cutting-edge Ecommerce systems. As a key member of our development team, you will be responsible for designing, developing, and maintaining Ecommerce applications using Java and related...

  • Associate, eCommerce Category Merchant

    3 months ago

    Cleveland, United States Joann Full time

    SUMMARYJOB DUTIESAchieve online Financial Metrics for designated categories by suggesting online assortment, presentation and fulfillment strategies, including exclusive business opportunities to grow online product offering beyond shared assortment with JOANN stores to the eCommerce Category Merchant and store buying team.Develop and execute the online...

  • Amazon Ecommerce Specialist

    5 days ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    About the RoleWe are seeking a highly skilled Ecommerce Analyst to join our team at Emerald Resource Group. As an Ecommerce Analyst, you will be responsible for driving sales growth, analyzing data trends, and executing digital marketing campaigns on Amazon.Main ResponsibilitiesProactively identify sales growth opportunities and focus on both promotional and...

  • Ecommerce Java Developer

    3 days ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    FULL JOB DESCRIPTIONWe are seeking a highly skilled Ecommerce Java Developer to join our team. As a key member of our development team, you will be responsible for designing, developing, and providing support for our ecommerce applications.Key Responsibilities:Provide technical consulting to management, business users, and technical associatesWork closely...

  • Amazon Ecommerce Specialist

    5 days ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    Main ResponsibilitiesAs an Ecommerce Analyst, you will be responsible for the day-to-day management of online marketplace accounts, including Amazon, with the possibility of expanding to other platforms such as Walmart, Jet, Wayfair, and eBay.Key Duties:Proactively identify sales growth opportunities and focus on both promotional and POS data trends.Closely...

  • Amazon Ecommerce Specialist

    2 weeks ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    About the RoleWe are seeking an experienced Ecommerce Analyst to join our team at Emerald Resource Group. As an Ecommerce Analyst, you will be responsible for driving sales growth, analyzing data, and executing data-driven decisions on Amazon.Main ResponsibilitiesProactively identify sales growth opportunities and focus on both promotional and POS data...

  • Amazon Ecommerce Specialist

    1 week ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    About the RoleWe are seeking a highly motivated and experienced Ecommerce Analyst to join our team at Emerald Resource Group. As an Ecommerce Analyst, you will be responsible for managing multiple Amazon accounts, analyzing sales trends, and executing digital marketing campaigns to drive sales growth.Key ResponsibilitiesProactively identify sales growth...

  • Lead eCommerce Java Developer

    2 weeks ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    About the JobWe are seeking a highly skilled Lead eCommerce Java Developer to join our team at Emerald Resource Group. As a key member of our development team, you will be responsible for designing, developing, and implementing cutting-edge eCommerce solutions using Java/J2EE technology.Key ResponsibilitiesCollaborate with business stakeholders to gather...

  • Ecommerce Java Developer

    2 weeks ago

    Cleveland, Ohio, United States Emerald Resource Group Full time

    About the RoleWe are seeking an exceptional Ecommerce Java Developer to join our team at Emerald Resource Group. As a key member of our development team, you will be responsible for designing, developing, and providing support for our ecommerce applications.Key ResponsibilitiesProvide technical consulting to management, business users, and technical...

  • Customer Service Representative

    2 weeks ago

    Cleveland, Ohio, United States Pilot Freight Service Full time

    Pilot Freight Services is seeking a full-time Customer Service Agent to work out of our Streetsboro, OH location.Job Summary:The Customer Service Agent is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries, track and trace shipments, and update customer information.Key...