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Customer Service Representative

2 months ago

Cleveland, Ohio, United States Pediatric Home Service Full time
Job Opportunity

Pediatric Home Service is a leading provider of home health care services for medically complex children. We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative.

Key Responsibilities:

  • Complete patient intakes and verify insurance requirements
  • Obtain prior authorizations and maintain patient records
  • Coordinate services with clinical staff and referrals
  • Patient supply and service orders
  • Other opportunities to learn and grow as they become available

Requirements:

  • Durable medical equipment (DME) intake/admissions experience preferred
  • Exceptionally organized, multi-tasking, problem-solving, and communication skills
  • Experience in Brightree EHR a plus

About Us:

Pediatric Home Service is a pediatric home health agency that has provided high-quality DME and nursing services to children since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities.

Benefits:

  • Holiday Pay
  • Paid Time Off
  • Health and Dental insurance
  • Short & Long-Term Disability and Life Insurance
  • 401K with match & educational benefits

We are an equal opportunity employer and are committed to affirmative action and equal employment opportunities for all.