Ecommerce Category Merchant Associate

1 week ago


Cleveland, Ohio, United States Joann Full time

Job Summary

This is a key role within the Ecommerce team at Joann, responsible for driving online sales and profitability through strategic assortment, presentation, and fulfillment strategies.

Key Responsibilities

  • Develop and execute online promotional and clearance pricing strategies, balancing omni-channel shopper needs with the goal of driving online sales and profitability.
  • Partner with the Ecommerce Category Manager to translate in-store merchandising strategies into optimal website experiences, leading the online product presentation strategy for assigned categories.
  • Influence featured products, promotions, page sortation, and product boosting on the website and within marketing campaigns to drive shoppers to the most ideal landing page.
  • Monitor key item inventory and partner with the inventory team to ensure optimal web fulfillment.
  • Stay current on trends among direct competitors and best-in-class ecommerce sites, using web analytics to understand ecommerce customer behavior.

Supervisory Responsibilities

Assist the Ecommerce Category Manager in the training and development of an Ecommerce Category Merchant Assistant.

Education and Experience

Education Minimum: Bachelor's Degree in Business, Logistics, Merchandising, or a related field.

Experience Minimum: 2+ years of retail experience in ecommerce, merchandising, or marketing, with 1+ years in ecommerce, digital, or omni-channel.

Experience Preferred: 5+ years of experience with ecommerce software applications, such as Salesforce Commerce Cloud.

Knowledge, Skills, and Abilities

  • Ability to work collaboratively within team environments.
  • Attention to detail and organizational skills.
  • Ability to multitask in fast-paced environments.
  • Ability to work as a cross-functional partner.
  • Strong knowledge of ecommerce best practices.
  • Strong communication skills.
  • Mentoring/coaching skills.
  • Customer-centric mindset.
  • Skillset with Microsoft Office products (Excel, Word, PowerPoint).


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