Associate, eCommerce Category Merchant

2 months ago


Cleveland, United States Joann Full time

SUMMARY

JOB DUTIES

  • Achieve online Financial Metrics for designated categories by suggesting online assortment, presentation and fulfillment strategies, including exclusive business opportunities to grow online product offering beyond shared assortment with JOANN stores to the eCommerce Category Merchant and store buying team.
  • Develop and execute the online promotional and clearance pricing, balancing the omni-channel shopper with the need to drive online sales & profitability with the assistance of the eCommerce Category Merchant. Analyzes data and other information to be reactive and proactive in achieving metrics.
  • Partner with the eCommerce Category Merchant to translate in-store merchandising strategies into optimal website experiences by leading the online product presentation strategy for assigned categories working cross functionally with site merchandisers and digital content to bring it to life online and increasing product conversion through recommending site placement, cross sells and enhanced selling information.
  • Influences featured products, promotions, page sortation, product boosting on the website and within marketing campaigns leading shoppers to the most ideal landing page with the assistance of the eCommerce Category Merchant.
  • Monitor key item inventory and partner with inventory team to ensure optimal web fulfillment.
  • Understand eCommerce customer behavior through web analytics. Stay current on trends among direct competitors and best-in-class eCommerce sites.

SUPERVISORY RESPONSIBILITIES

Responsible for assisting the eCommerce Category Manager in the training and development of an eCommerce Category Merchant Assistant.

EDUCATION & EXPERIENCE

Education Minimum: Bachelor's Degree in Business, Logistics, Merchandising or related field

Experience Minimum: 2+ years retail experience in eCommerce, Merchandising or Marketing with 1+ years in eCommerce, Digital or Omni-Channel

Experience Preferred: 5+ years of experience with eCommerce software applications (such as Salesforce Commerce Cloud)

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to work collaboratively within team environments
  • Attention to detail and organizational skills
  • Ability to multitask in fast paced environments
  • Ability to work as a cross-functional partner
  • Strong knowledge of eCommerce best practices
  • Strong Communication skills
  • Mentoring/coaching skills
  • Customer Centric mindset.
  • Skillset with Microsoft Office Products (Excel, Word, PowerPoint)

This position will be located at:

5555 Darrow Road Hudson, OH 44236

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:

  • Medical, Dental and Vision benefit plans 
  • Company-paid basic, Optional, and Dependent life insurance 
  • Long-term disability and Company-paid Short-term disability 
  • Paid Time Off and Sick Time  
  • Tuition Reimbursement 
  • Team Member Discount

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