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Senior Manager/Director, Client Services

2 months ago


Everett, United States Aquarius Full time
Senior Manager/Director, Client Services

Position: Sr. Manager/Director, Client Services
Reports to: Vice President, Client Services
Location: Virtual/Remote

Agency Background
Aquarius Sports and Entertainment (www.aquarius-se.com ), named a Best Employer in Sports by Front Office Sports in 2019, is a full-service sponsorship and experiential marketing agency which connects brands to properties in the sports and entertainment industries.

Aquarius offers a wide range of core services which are considered both the brains (strategy, consulting, ideation and creative) and the backbones (activation, implementation, execution and measurement) in the areas of sponsorship and experiential marketing. The agency specializes in understanding the business of sports and applies that knowledge to serve corporate clients who invest sponsorship dollars. As an independent agency which puts clients first, the team is accustomed to working effectively and efficiently to deliver best-in-class services. The creative and strategic programs developed by the agency connect brands to consumers passions through the power of sports and entertainment.

In addition to being named a Best Employer in Sports by Front Office Sports, Aquarius is proud to have been awarded or nominated with the following recognitions:

  • 2015 Event Marketer It List Top 100 Agency
  • 2014 finalist for Sports Business Journals Sports Business Award in the category of Best Sports Event and Experiential Marketing Agency
  • Named to the 2013 and 2014 Inc. 5000 List, honoring the fastest-growing private companies in the United States
  • 2014 nominee for the Nationals Sports Forums Sports Advertising Marketing and Management of the Year (SAMMY) Award for the agencys work with the all and Snuggle brands Laundry Pit Stop experiential marketing activation
  • 2013 nominee for the Nationals Sports Forums SAMMY Award for the agencys work with Target Corporations Taste of Target experiential marketing and event activation
  • 2013 nominee for the Nationals Sports Forums Sports AdChievement Award for Best in Television for the agencys work with AAA
  • 2013 winner of the Internet Marketing Associations Impact Award for the agencys work with the National Football League

Position Description
Aquarius Sports and Entertainment is seeking a Sr. Manager/Director to join the agencys Client Services team to act as the lead for a major account(s) within the healthcare industry. The Sr. Manager/Director will have full project management and staffing responsibilities, represent the client on behalf of the agency, develop and execute strategic plans, and prepare and follow through on new business proposals. Additionally, the Sr. Manager/Director will provide on-site supervision/management of events, as well as delegate and assist in growing the agency staff.

Essential Duties and Responsibilities:
Account Management

  • Represent the client on behalf of the agency
  • Oversee and set direction for account teams project work, while developing solid working relationships with internal teams and clients
  • Maintain daily key communication (verbal and written) with clients, property partners and vendors
  • Create and present strategy, recaps and other documents effectively to clients
  • Prepare and manage client contracts
  • Play a key role in the creation and development of client sponsorship strategy, event marketing programs and activations

Event Management

  • Oversee on-site management and coordination of sponsorship activation and event marketing programs

Budgeting

  • Develop and manage client program budgets
  • Oversee the vendor bid/negotiation process

Agency

  • Serve as an effective leader while managing and growing agency staff, and fostering teamwork amongst colleagues

Knowledge/Skills/Abilities:

  • Strong time-management and organizational skills
  • Ability to problem-solve and independently manage account team staff
  • Ability to manage multiple clients, partners and vendors
  • Ability to develop and express creative, strategic plans and ideas
  • Ability to see the Big Picture and anticipate client needs

Education and/or Experience Required:

  • 5+ years relevant work experience
  • College graduate
  • Agency and/or sports/entertainment experience preferred
  • Some travel required varies by program, may include weekends and/or holidays
  • Paid time off, including vacation and holidays
  • Summer Fridays
  • Medical, dental and vision insurance
  • Long and short term disability
  • Flexible spending accounts
  • Simple IRA
  • Employee referral awards
  • Quarterly employee awards

To apply, please email a cover letter and resume to sengle@aquarius-se.com , and include the title of the position you are applying for in the subject line

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