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Content Manager V

2 months ago

California, United States Cypress Human Capital Management, LLC Full time

Overview

Produce compelling content to support customer marketing and solutions across multiple content formats that highlights how we help businesses transform. Maintain an editorial calendar and manage customer interview pipeline. Develop existing production processes and tracking systems to create a more transparent workflow. Manage the approval process with customers and internal stakeholders for Customer Marketing content Partner with cross-functional teams (Product Marketing, Campaigns, Partner Marketing, Competitive Intelligence) to support our key messages with customer evidence. Partner with the Communications, Brand, and Content teams to ensure Customer Marketing materials meet Zendesk editorial standards and consistency Work with customer marketing team to produce our content—compose briefs, review work from partners, and publish assets on the website and internal systems, supporting their work with your own high-impact copywriting.

Skills

Story Nominations Account outreach Customer Outreach Interview Scheduling Content Production: Collaborating on drafting briefs Drafting stories Editing stories from other writers Creating web page copy for stories Content Publication: Asset collection from the customer Customer Approval WordPress Production Internal Database input Slack/Internal promotion

Education

Undergraduate degree in Journalism, Marketing, Business or other related field.

Compensation

$94.48/hr W2/Non Exempt

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