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Product Specialist

2 months ago

Pewaukee, United States Werner Electric Supply Full time
A Great Place to Work.

At Werner Electric Supply, youll join a growing and innovative distributor of electrical products, services, and solutions that consistently ranks as one of the top electrical distributors nationwide. As an employee of Werner Electric Supply, were committed to you and improving our workplace. Youll receive training and development, recognition for your hard work and successes, and opportunities to volunteer so you can positively-impact our customers and community. You matter to us, and we strive to retain our employees by providing career options, strong benefits, and a competitive compensation package.

Summary: Supports and promotes wire, cable & electrical supplies product lines to industrial accounts in support of company growth and strategic objectives.

Minimum & Preferred Requirements

  • Maintain a valid drivers license.
  • Associate or bachelors degree in business, commercial or industrial construction, or related field.
  • 3-5 years of relevant experience working with electrical products in lieu of degree.
  • Strong customer service skills.
  • Microsoft Office Suite proficiency.
  • Previous experience working with electrical distributors preferred.
  • Previous experience promoting products to industrial customers preferred.
Essential Duties & Responsibilities
  • Provide pre-sales support to customers, including: review of customer project specifications and documents, preparing and presenting bills of materials, and properly sizing and recommending components to solve application requirements.
  • Prepare and conduct product and solution-based demos, presentations, and seminars for customers to promote the products.
  • Design, manage, and deliver technical training to internal and external customers in support of product line.
  • Utilize the customer relationship manager (CRM) tool to log and manage customer opportunities, tasks, customer interactions, and support responses from customers in assigned region.
  • Execute product strategy for new and emerging products within designated product lines.
  • Participate in quarterly sales planning meetings with Account Managers to understand new products, programs, and determine needs of customers.
  • Provide post-sales support to customers, including: assisting with customer escalated issues, implementation troubleshooting, and expediting issues to appropriate vendor partners.
Company Overview
Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 11 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, were dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why were a Great Place to Work.

Employee Benefits
  • Medical and Dental Insurance
  • Short & Long-Term Disability Insurance
  • Life and AD&D Insurance
  • 401(k) Retirement Plan with company match
  • Paid holidays, vacation, personal, and sick days
  • Pet Insurance
  • Identity Theft Protection
  • Accident Insurance & Critical Illness Coverage
  • Tuition Reimbursement
  • Annual bonuses and merit increases based on performance
  • Employee Assistance Program (EAP)
  • Wellness Programs
  • Career Development & Leadership Training
  • Vision
  • Paid Parental Leave


Werner Electric Supply is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)