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Vendor Services Specialist

4 months ago


Chicago, United States Blue River PetCare Full time

Position Summary:

The Vendor Services Specialist will be an integral part of the Companys Operations team. The position will report to the Vendor Services and Procurement Manager and will be responsible for partnership activities and ongoing support for the Companys vendor relationships. This team member will support ongoing efforts in continuous improvement, vendor account management, and ongoing supplier optimization. The ideal candidate will have strong organizational and time management skills, an eye for detail, and demonstrate the ability to identify and resolve problems in a quick and efficient manner.

Essential Duties and Responsibilities::
  • Manage vendor network for compliance and quality in accordance with contractual requirements and guidelines
  • Conduct research and analysis of supplier spend and advise Vendor Services and Procurement Manager on the financial impact of decisions to consolidate vendor spend or align with vendors on preferred product sales strategies
  • Collaborate with Vendor Services Manager to negotiate favorable terms and conditions for contracts
  • Manage supplier rebate and discount programs and hold vendors accountable to the terms of those programs
  • Act as a liaison between the vendor and various departments and clinics to resolve issues/concerns
  • Maintain and conduct regular audits of vendor pricing on web-based procurement platform
  • Responsible for supporting ongoing maintenance of vendor accounts for local practices
  • Manage implementation and ongoing support of online pharmacy including hospital onboardings and marketing promotions
  • Manage implantation of vendor-funded marketing promotions in partnership with marketing team
  • Support ongoing vendor services initiatives and projects
  • Other duties and projects as assigned
Education Requirements:
  • Bachelors degree preferred
Basic Qualifications:
  • 2-3 years of work experience desired
  • Experience strongly preferred in veterinary or similar industry; including veterinary practice manager or veterinary technician
  • Ability to multi-task and organize duties is essential
  • Excellent communication skills are critical
Physical Requirements:
  • Must be able to remain in a stationary position 75% of the time
  • The person in this position frequently communicates with managers at remote locations using email and phone. Must be able to exchange clear, accurate information in these situations.
  • The person in this position frequently communicates and collaborates with co-workers in the office
  • Frequent keyboarding/use of computer for data entry
Technical Skills::
  • Must have strong proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook


Who We Are:

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

  • 73% of BRP leadership roles are held by women.
  • 63% of 2023 new hires were people identifying as women.
  • 59% of BRP leadership roles director-level and above are held by women.
  • 42% of 2023 new hires were people identifying as non-white.

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