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Revenue Cycle Manager
2 months ago
Job Description
Job Title:
Revenue Cycle Manager
Company Introduction:
Stockton Cardiology Medical Group is a large single specialty cardiology practice with 4 locations and 15 providers. Providing quality care for over 56 years. The position is in our Stockton office at 415 E Harding Way. Monday through Friday with hours of 8:00am to 5:00pm. We are seeking a dynamic and experienced revenue cycle manager. This role requires a blend of operational expertise, provider-centric focus, strong EMR (Electronic Medical Records) knowledge, and leadership skills.
Responsibilities:
Operations:
Oversee all operational aspects of the revenue cycle management division.
Assess problem resolution and troubleshoot operational challenges as they arise.
Develop and implement processes to streamline operations and improve productivity.
Advise and assist staff with questions, concerns, and optimization of billing processes.
Respond to physician concerns promptly and effectively, ensuring their needs are met and issues resolved.
Oversee billers and coders, ensuring accuracy and efficiency in the billing process.
Ensure staff and providers have the necessary reports and information for smooth operation.
Support staff in a technical aspect, addressing EMR-related issues and providing guidance.
Serve as the primary point of contact for patient issues, ensuring timely resolution and high patient satisfaction Maintain regular contact with physicians, building and maintaining strong relationships.
Provide offsite vendor oversight and collaboration to ensure operational efficiency
Physician Management:
Build and maintain strong relationships with physicians, serving as their trusted advisor.
Serve as the first point of contact for insurers, staff and providers, addressing inquiries and escalations promptly and effectively.
Conduct regular meetings with staff and providers to review performance, address concerns, and identify areas for improvement.
Requirements:
Bachelor’s degree in business administration, Healthcare Management, or a related field preferred.
Proven track record of success in leadership roles within the healthcare industry, specifically in medical billing or revenue cycle management.
Experience interacting with physicians to understand their needs and facilitate effective revenue cycle management solutions.
Extensive experience managing large physician practice from a RCM aspect is a must.
Strong understanding of healthcare revenue cycle processes, EMR systems, and industry trends.
Experience managing offsite teams and collaborating across multiple offices and departments
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Excellent problem-solving skills and the ability to troubleshoot complex issues.
Highly organized with strong attention to detail and the ability to multitask effectively.
Client-centric approach with a commitment to delivering high-touch, personalized service.
Why Join Us:
Full-time position with benefits eligibility.
Competitive salary, bonus potential, and comprehensive benefits package.
Opportunity to work in a dynamic and growing company.
A chance to make a real impact and grow professionally.
Come join us and be part of a dynamic team where your hard work is recognized and rewarded
Starting Pay: Negotiable DOQ
Benefits:
401(k) 10% Contribution by Employer
Health insurance 100% covered by Employer
Dental 75% covered by Employer
Life insurance
Paid time off 20 days annually accrual after first 6 months
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