Patient Access Rep

4 weeks ago


Houston, United States Harris Health System Full time

Job Summary Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission, and insurance verification of all inpatients and outpatients. Excellent customer service is required to ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement. Minimum Qualifications: High School Diploma or GED. Work Experience: 1 year in a customer service-oriented environment. Communication Skills: Above Average Verbal (Heavy Public Contact) Writing/Composing Reports Proficiencies: PC MS Word Job Attributes: Knowledge/Skills/Abilities: Mathematics People Interaction Work Schedule: Weekends Flexible Eligible for Telecommute Overtime Travel Other Special Requirements: Able to work with little supervision, handle stressful situations, and have excellent people skills. Ability to communicate effectively with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of language of caring principles. Able to handle detail work accurately and rapidly. Must be able to effectively multi-task. Equipment Operated: Must have PC skills. #J-18808-Ljbffr



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