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Patient Access Representative
3 months ago
Location (city, state): Houston, TX (Medical Center)
Industry: Healthcare
Pay: $17-20
About Our Client:
Addison Group is currently hiring for a client dedicated to providing top-tier healthcare services in a patient-focused environment. They are committed to maintaining a professional, welcoming atmosphere for both patients and staff.
Job Description:
We are seeking a Patient Access Representative to handle key front-office duties, ensuring that the patient check-in and check-out process is seamless and efficient. This role includes verifying insurance, entering patient information accurately, and managing payments at the time of service.
Key Responsibilities:
- Greet patients in a warm and professional manner upon arrival.
- Apply knowledge of customer service principles to meet departmental expectations.
- Review patient accounts, collect co-pays, deductibles, and co-insurance.
- Collaborate with Business Office staff to address outstanding balances and coordinate with the medical team on insurance coverage issues.
- Verify insurance coverage and calculate payments based on patient benefits.
- Accurately post payments and balance the cash drawer at the end of each day.
- Assist with additional tasks as assigned.
- High School diploma or equivalent required.
- At least one year of experience in a medical office, registration, or collections.
- Strong reading comprehension and ability to follow written and oral instructions.
- Proficient in basic math, including addition, subtraction, multiplication, and division.
- Ability to solve problems and handle various situations using common sense and sound judgment.
- Professionalism, dependability, flexibility, energy, and strong organizational skills are essential.
Additional Details:
This role offers a consistent Monday to Friday, day shift schedule. The ideal candidate will excel in a fast-paced healthcare environment, providing excellent service to both patients and the medical team.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
