Analyst, Application Support Engineer

2 weeks ago

Milwaukee, United States Webster Bank Full time

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work

Major Duties and Responsibilities

  • Respond to, identify, and troubleshoot application-related issues to their full resolution.
  • Effectively communicate identified issues and their root causes to internal stakeholders both within and outside of the IT department.
  • Become familiar with the organization's operational processes and how they interact and leverage applications.
  • Identify issue trends and link them to underlying application bugs, defects, or operational processes, and assist in executing solutions.
  • Monitor application-related jobs, processes and performance using available tools, application log databases, and the feedback of internal stakeholders.
  • Work collaboratively within the scrum teams, IT department and internal operations teams.
  • Continually develop knowledge base articles for the internal team when an application-related knowledge gap is identified.
  • Constantly seek ways to improve processes and reduce manual operations.
  • Utilize programming skills to solve tech debt items.
  • Availability in the team's on-call rotation in the event of production issues after business hours.
Education, Experience, and Skills
  • Bachelor's Degree in related field required.
  • 4+ years of professional IT experience.
  • Solid understanding of current/planned system service levels and disaster recovery procedures.
  • Progressively responsible experience with internetworking architectures in a production data center, or supporting a major operating system in a full scale, large volume production environment.
  • Proficient in troubleshooting in stage and production environment (e.g. spot errors in logging database).
  • Experience with ServiceNow and production support process.
  • Development experience with MS SQL query.
  • Experience with PowerShell.
  • Experience with C#.
  • Excellent communication skills.
Plus:
  • Experience with SSIS.
  • Experience with .NET API.
  • Experience in AWS environment.
  • Familiar with Confluence and Jira.
  • Knowledge of Agile/scrum.


The estimated salary range for this position is $65,000 to $75,000. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-REMOTE

#LI-FO1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • IT Applications Analyst

    1 month ago

    Milwaukee, United States WEC Energy Group Full time

    WEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.WEC Business Services LLC, a subsidiary...

  • Associate IT Analyst, Engineering Applications

    1 month ago

    Milwaukee, Wisconsin, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Associate IT Analyst, Engineering Applications

    2 weeks ago

    Milwaukee, Wisconsin, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • IT Applications Analyst

    2 weeks ago

    Milwaukee, Wisconsin, United States WEC Energy Group Full time

    WEC Energy Group is among the biggest electric generation, distribution, and natural gas delivery holding companies in the country. With a workforce of over 7,000 individuals in our energy firms and service subsidiaries, we are a Fortune 500 enterprise that highly values and nurtures its employees, recognizing their crucial contribution to our meaningful...

  • Applications Support Analyst

    1 week ago

    Milwaukee, United States Experis Full time

    Our client in Milwaukee WI is looking for an Remote Applications Support Analyst Remote Role - Applications Support Analyst Location -Milwaukee WI 53215 United States Position - RemoteMustWorkday PRO certificate - Finance/Procure to Pay recommendedExperience in business process mapping, analysis, defining business and user requirements, acceptance testing...

  • Applications Support Analyst

    1 month ago

    Milwaukee, United States Solve IT Strategies, Inc. Full time

    Job DescriptionJob DescriptionSolve IT Strategies is looking for an Applications Support Analyst. This role is located at Milwaukee, WI 53215.Must have skills/background: advanced SQL sills, reports developer/workday, Workday background, Workday Financial MngtThe Main Responsibilities of a person are:Identifies, maps, measures, analyzes and improves clinical...

  • Applications Support Analyst

    2 weeks ago

    Milwaukee, United States Solve IT Strategies, Inc. Full time

    Job DescriptionJob DescriptionSolve IT Strategies is looking for an Applications Support Analyst . This role is located at Milwaukee, WI.The Main Responsibilities of a person are:To be minimally qualified for this position, your candidate MUST HAVE:- Bachelor's degree (Business Management, Computer Science, or related field)- Project Management...

  • Analyst, Application Support Engineer

    2 weeks ago

    Milwaukee, Wisconsin, United States Webster Bank Full time

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities....

  • Applications Support Analyst_

    4 days ago

    Milwaukee, United States Manpower Inc Full time

    Our client in **Milwaukee WI (e.m.mimecastprotect.com/s/RS\_9CDqXKqin07MN5I5e9Oa?domain=google.com)** is looking for an Remote **Applications Support Analyst** **Remote Role - Applications Support Analyst** **Location - Milwaukee WI 53215 United States (e.m.mimecastprotect.com/s/RS\_9CDqXKqin07MN5I5e9Oa?domain=google.com)** **Position -...

  • Application Analyst

    2 weeks ago

    Milwaukee, United States Franklin Fitch Full time

    POSITION SUMMARY:The Applications Analyst specializes in overseeing applications that bolster business operations, with a focus on Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), and expertise in vulnerability and patch management. This role demands strong analytical skills to assess business requirements, address technical challenges, and...

  • Application Support Analyst

    4 weeks ago

    Milwaukee, United States Advocate Health Full time

    Purpose: Analyzes data business workflows and business processes to define design and leverage software applications solutions and business processes which meet the requirements of existing systems as well as new product implementation. Serves as a liaison between operations information services system users and vendors and acts as a consultant on issues...

  • Application Support Analyst

    1 week ago

    Milwaukee, United States Beacon Hill Full time

    Job Summary: Join our dynamic team as an Application Support Specialist! Leverage your expertise in project management and business process analysis to design, implement, and support cutting-edge software solutions. Work closely with cross-functional teams to optimize workflows, ensure seamless application transitions, and deliver top-notch training. Make a...

  • Customer Support Analyst I

    3 weeks ago

    Milwaukee, United States Agfa HealthCare Full time

    JOB REQUIREMENTS: , is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...

  • Customer Support Analyst I

    3 weeks ago

    Milwaukee, United States Agfa HealthCare Full time

    JOB REQUIREMENTS: , is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...

  • Customer Support Analyst I

    1 month ago

    Milwaukee, United States Agfa HealthCare Full time

    JOB REQUIREMENTS: , is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...

  • Applications Engineer

    2 weeks ago

    Milwaukee, United States RITE-HITE HOLDING CORP Full time

    JOB REQUIREMENTS: Job Category:Engineering & ScienceSchedule:Full timeJob Description: Job Title: Applications Engineer Department: Engineering Reports To: Director, Customer Service & Product Support (RHPC) FLSA Status: Exempt Location: Milwaukee, WI PURPOSE AND SCOPE This position is responsible for pre -sale and sales application assistance on all RHPC...

  • Applications Engineer

    3 weeks ago

    Milwaukee, United States Rite-Hite Full time

    Job Category:Engineering & ScienceSchedule:Full timeJob Description: Job Title: Applications Engineer Department: Engineering Reports To: Director, Customer Service & Product Support (RHPC) FLSA Status: Exempt Location: Milwaukee, WI PURPOSE AND SCOPE This position is responsible for pre -sale and sales application assistance on all RHPC products to...

  • Applications Engineer

    2 weeks ago

    Milwaukee, Wisconsin, United States Rite-Hite Full time

    Job Category:Engineering & ScienceSchedule:Full timeJob Description: Job Title: Applications Engineer Department: Engineering Reports To: Director, Customer Service & Product Support (RHPC) FLSA Status: Exempt Location: Milwaukee, WI PURPOSE AND SCOPE This position is responsible for pre -sale and sales application assistance on all RHPC products to...

  • Applications Engineer

    2 weeks ago

    Milwaukee, United States Rite-Hite Full time

    Job Category:Engineering & ScienceSchedule:Full timeJob Description: Job Title: Applications Engineer Department: Engineering Reports To: Director, Customer Service & Product Support (RHPC) FLSA Status: Exempt Location: Milwaukee, WI PURPOSE AND SCOPE This position is responsible for pre -sale and sales application assistance on all RHPC products to ensure...

  • IT Project Manager/applications Analyst

    3 weeks ago

    Milwaukee, United States Career finder Full time

    WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking an IT Project Manager (IT Applications Analyst) in our Milwaukee and Pewaukee Wisconsin locations. This position offers flexibility for a hybrid work arrangement (remote/on-site) and focuses on leading transformational IT projects. **Job Summary**: This role concentrates on project...