Applications Support Analyst_

4 days ago


Milwaukee, United States Manpower Inc Full time

Our client in **Milwaukee WI (e.m.mimecastprotect.com/s/RS\_9CDqXKqin07MN5I5e9Oa?domain=google.com)** is looking for an Remote **Applications Support Analyst** **Remote Role - Applications Support Analyst** **Location - Milwaukee WI 53215 United States (e.m.mimecastprotect.com/s/RS\_9CDqXKqin07MN5I5e9Oa?domain=google.com)** **Position - Remote** **Must** **Workday PRO certificate - Finance/Procure to Pay recommended** **Experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported.** **Bachelor's Degree (or equivalent knowledge) in Business Management.** **Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.** **Job description:** + Reviews data integrity and audits reports to identity/resolve potential issues, and analyzes opportunities for system process improvements and/or product development. Collaborates with information technology to implements changes. Performs data analysis to support data requirements and initiatives. + Develops end user training/education modules, and delivers training on system capabilities/functionalities as appropriate to the product or application, and related systems. + Assists users in using the full functionality of the application(s) and process flow. Evaluates training effectiveness, maintains and updates training curriculum as needed. + Consults with providers, leadership, physicians, and other clinicians to identify problems and resolutions related to equipment, applications, and functionality. + Provides input into project timelines. Ensures projects are completed successfully within deadlines. **Experience Required:** + Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported. + Knowledge, Skills & Abilities Required: + For HIM/HB Support Analysts: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) issued by the American Health Information + Management Association (AHIMA) For PB Support Analysts: Certified Professional Coder (CPC) issued by American Academy of Professional Coders (AAPC) + Experience with application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training/education. + Project management experience with ability to use project management software. + Necessary analytical skills to make sound recommendations based on data analysis, and clinical user needs, assuring maximum productivity, and continuous process improvement. Ability to balance multiple tasks, be detail and results oriented, set appropriate priorities and + accomplish assignments in a thorough and timely fashion. Strong organizational, problem and issue resolution skills. Ability to gather and organize data. + Strong communication skills. + Intermediate computer skills including experience in using the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and experience with large scale automated systems. . + Understanding of change management practices and procedures **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.


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