Customer Success Manager
1 month ago
Customer Success Manager San Francisco (in person) Etleap is a leading provider of data integration solutions, empowering organizations to effortlessly centralize, transform, and manage their data for enhanced analytics and decision-making. Our innovative platform enables seamless data integration across disparate sources and democratization of data access throughout the organization. Etleap is proudly backed by First Round Capital, Liquid 2, SV Angel, Y Combinator, and a number of other top-tier investors. We are looking for a dynamic customer relationship professional to execute Etleap’s customer success strategy and ensure customers are receiving the tools and support needed to achieve their goals, resulting in optimal customer success, engagement and retention. What you are going to do: Execute and evolve Etleap’s customer success strategy Build relationships and drive engagement with Etleap’s customers via onboarding, periodic business reviews, and soliciting product feedback Champion customers’ growth goals in order to maximize product value and identify upsell opportunities Manage a customer health dashboard that is shared with the executive team Plan and optimize strategy for managing retention and flagging risks regarding renewals Own communication with customers for marketing initiatives, including trade shows, webinars, and case studies What we want to see in you: 5+ years of B2B customer relationship experience, including at least one startup Experience building relationships with technically sophisticated customers Have led onboarding and customer education for a technical enterprise software product Curiosity and drive to understand a technical software product and how it creates value for its customers Exceptional verbal, written, and interpersonal communication skills Self-starter: Able to propose solutions and accomplish tasks with limited direction and a figure-it-out attitude What we are offering: A competitive equity package, aligning your success with the company's growth. Comprehensive health benefits, unlimited PTO, daily catered lunch, and commuter benefits. Prime location in downtown San Francisco, conveniently accessible by public transportation. Opportunities for professional development and career progression in a rapidly growing company. A collaborative, inclusive company culture prioritizing work-life balance. Etleap is not just shaping the future of data integration; we're also building a team passionate about making a significant impact. If you're driven, entrepreneurial, and thrive in fast-paced environments, we're eager to have you. Apply now to be part of our mission to redefine data analytics. To apply, please email your resume and a cover letter outlining your relevant experience and why you're interested in joining Etleap to jobs @ etleap.com. We look forward to hearing from you #J-18808-Ljbffr
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Customer Success Manager
1 month ago
San Francisco, United States AllSpice, Inc. Full timeRole opening: Customer Success Manager At AllSpice, we're building a first-of-its-kind workflow tool for hardware engineers and re-envisioning the future of hardware development and collaboration. By applying best-practice software design principles to the hardware industry, AllSpice is changing the way the hardware industry builds, develops and...
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Customer Success Manager:
2 months ago
San Francisco, United States Akraya Full timePrimary Skills: Product Management (Expert), Cloud Technologies (Intermediate), Customer Success (Expert), Analytical Skills (Advanced), Reporting (Expert) Contract Type: W2 Only Duration: 6+ Months Location: San Francisco, CA Pay Range: $110 - $120 Per Hour on W2 Job Summary: We are seeking an experienced Customer Success Manager to join our Enterprise Data...
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Customer Success Manager
3 months ago
San Francisco, United States Usepylon Full timeAt Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place. A unique opportunity to work on standing up the customer success function at company...
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Customer Success Manager
2 days ago
San Francisco, United States Luma Health Full timeNeeding healthcare can be hard — getting care shouldn’t be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it...
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Customer Success Manager
2 weeks ago
San Francisco, United States Cloudmersive, LLC. Full timeAt Cloudmersive, we deliver transformative cloud infrastructure and developer tools that are shaping the future of businesses worldwide. As a fast-growing Silicon Valley enterprise, we are dedicated to ensuring our customers succeed with our cutting-edge technology. We're seeking a Customer Success Manager who is enthusiastic about driving customer...
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Customer Success Manager
1 month ago
San Francisco, United States Guidewheel Full timeGuidewheel is on a mission to empower all the world’s factories to reach sustainable peak performance. Inspired by the simple, universal truth that every machine on the factory floor has a power cord, our plug-and-play FactoryOps platform makes the power of the cloud accessible to any factory. Guidewheel clips onto any machine to turn its real-time...
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Customer Success Manager
4 months ago
San Francisco, United States Replai Full timeReplai is a mission lived by curious, ambitious and highly driven people. We have created a data-to-ads approach that leverages the latest AI technology to create highly performant videos used as ads by consumer apps. We believe in data, in the app industry and in the power of compounding an ever growing obsession to delight our customers. You should be able...
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Customer Success Manager
7 months ago
San Francisco, United States Base Full timeJoin Base and be part of Customer Marketing history! Customer Success Manager Base is a Customer Lifecycle Marketing platform, building the Customer-led Growth (CLG) category and ecosystem. Through journey tracking, automation, insights, and predictions our Customer Marketing platform helps companies refocus their efforts on their customer-base, and...
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Customer Success Manager
1 month ago
San Francisco, United States Pylon Full timeAt Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, Anyscale, use Pylon to manage their customers across Slack, Microsoft Teams, Email, In-App Chat, and the many other places they might talk to them. As our first CSM, this is a unique opportunity to stand up the customer success function at...
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Customer Success Manager
4 weeks ago
San Francisco, United States SuperAnnotate Full timeWe are looking for a Customer Success Manager based in San Francisco to manage relationships with our most important customers. You will be the first hire on the CSM team on the ground in the Bay Area. You will be working in the most exciting AI domain including large language models (LLM), computer vision (CV), and natural language processing...
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Customer Success Manager
3 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
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Customer Success Manager
2 weeks ago
San Francisco, United States WalkMe Full timeWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...
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Customer Success Manager
4 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
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Customer Success Manager
2 months ago
San Francisco, United States Pylon Labs Full timeAt Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, Anyscale, use Pylon to manage their customers across Slack, Microsoft Teams, Email, In-App Chat, and the many other places they might talk to them. As our first CSM, this is a unique opportunity to stand up the customer success function...
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Customer Success Manager
2 months ago
San Francisco, United States Prive Technologies Inc. Full timeThe Customer Success Manager role at Prive is an opportunity to be one of the early customer-facing roles at a super fast growing startup. You will interface directly with our customers to make sure they are making the most out of the Prive platform, helping them strategically grow their subscriptions business. Being customer-first is a core principle at...
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Customer Success Manager
2 weeks ago
San Francisco, United States Pramata Full timePramata is on a mission to give B2B organizations a complete, accurate understanding of all their contracts—the moment they need it. That means turning frustrating traditional contract management efforts on their head and disrupting a high-growth industry with a proven approach to solving contract management challenges across the business. We have helped...
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Customer Success Manager
1 month ago
San Francisco, United States Socket Full timeWho we are Socket's mission is to help developers and security teams to ship faster and spend less time on security busywork. Thousands of organizations use Socket to safely discover, audit, and manage their open source code. Our customers – from OpenAI to Figma – absolutely love Socket (just read their tweets to see for yourself!) The company was...
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Customer Success Manager
2 weeks ago
San Francisco, United States PitchBook Full timeAt PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...
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Customer Success Manager
2 weeks ago
San Francisco, United States Radius Agent Full timeAbout Us Radius Agent is a modern real estate platform designed to empower entrepreneurs to run their businesses efficiently while enhancing the homeownership journey. With cutting-edge technology, creative solutions, and a passion for innovation, we streamline workflows, simplify transactions, and provide tools that allow real estate professionals to focus...
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Customer Success Manager
2 months ago
San Francisco, United States Prive Services Full timeThe Customer Success Manager role at Prive is an opportunity to be one of the early customer-facing roles at a super fast growing startup. You will interface directly with our customers to make sure they are making the most out of the Prive platform, helping them strategically grow their subscriptions business. Being customer-first is a core principle at...