Customer Success Manager
2 months ago
At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place. A unique opportunity to work on standing up the customer success function at company building in the post-sales space You'll be turned to for more than just delivering customer outcomes. The team will look to you for product feedback, roadmap ideas, and process recommendations. What you'll do Help customers adopt new features Help identify customers who are not using the product as expected and engage with them Manage renewals with existing customers Dogfood Pylon for our customer success processes Build upsell processes for new products, seats expansion, etc. Manage migrations from legacy systems onto Pylon Help develop a scalable customer success process Tinker with new processes, new features, and AI Requirements Located in (or will relocate to) San Francisco and excited about working in-person Comfortable regularly interacting with customers over chat and video Very organized and hard working An interest in tinkering with the product and suggesting improvements 0-6 years of experience Benefits Medical, Vision, Dental insurance 401K Unlimited PTO Food in the office Fun team offsites and events #J-18808-Ljbffr
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Customer Success Manager
3 weeks ago
San Francisco, California, United States P. A.V. E. Full timeAbout PavePave is a technology company that aims to revolutionize the world of compensation. We believe that the current system is broken and we're working to fix it. Our team is growing rapidly and we're looking for a Manager to help lead our Customer Success Team.Job SummaryWe're seeking a highly experienced Customer Success Manager to join our team. As a...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States ServiceNow Full timeCustomer Success ManagerAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Success Manager, you'll play a critical role in driving customer outcomes and delivering high-value experiences to our clients.Key Responsibilities:Develop and maintain a portfolio of Customer Success accounts, driving customer adoption and...
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Manager, Customer Success
4 weeks ago
San Francisco, United States ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Manager
6 months ago
San Francisco, United States Pathlight Full timeAbout Pathlight Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) to review every customer conversation and uncover hidden insights...
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Manager, Customer Success
3 weeks ago
San Francisco, United States ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Manager
1 month ago
San Francisco, California, United States Menlo Ventures Full time{"title": "Customer Success Manager", "description": "Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Menlo Ventures. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and long-term success.Key...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Klarity Intelligence, Inc Full timeJob Title: Customer Success ManagerAt Klarity Intelligence, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a foundational member of our Customer Success team, you will play a critical role in delivering the Klarity platform and driving growth and value realization for our customers throughout their journey.Key...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Dealpath Full timeCustomer Success Manager Job DescriptionWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Dealpath. As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its full potential.Key Responsibilities:Interact with customers to understand their business needs...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Pathlight Full timeAbout PathlightPathlight is a pioneering GenAI-native Conversation Intelligence platform that empowers enterprises to uncover hidden insights, opportunities, and risks within their customer conversations. By harnessing the power of Large Language Models (LLMs), we provide human-level accuracy in reviewing every customer conversation, distilling complex...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States GEMÜ Full timeAbout GemGem is the AI-powered recruiting platform that helps TA teams maximize productivity, hire faster, and save money. Our all-in-one platform offers integrated products for CRM, sourcing, scheduling, analytics, career sites, events, and more.With Gem, teams can source talent five times faster and double their talent pipelines. Our platform also enables...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Klarity Intelligence, Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Klarity Intelligence, Inc. As a foundational member of our Customer Success team, you will be responsible for the successful delivery of our platform and the ongoing growth and value realization for our customers throughout their journey.You will play a key role in...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Usepylon Full timeCustomer Success at PylonAt Pylon, we're building the future of B2B post-sales. Our top support and success teams use Pylon to manage their customer support across multiple channels. As a Customer Success Manager, you'll be a key player in standing up the customer success function at our company. You'll be responsible for more than just delivering customer...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Integral Ad Science Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Success Manager to join our team at Integral Ad Science. As a key member of our Customer Success team, you will be responsible for driving satisfaction, retention, and adoption efforts across our partners.Key ResponsibilitiesManage client relationships with IAS's strategic accounts,...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Pathlight Full timeAbout PathlightPathlight is a leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks within their customer conversations. By harnessing the power of Large Language Models (LLMs), we review every customer conversation to uncover hidden insights with human-level accuracy. This empowers...
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Customer Success Manager:
2 weeks ago
San Francisco, United States Akraya Full timePrimary Skills: Product Management (Expert), Cloud Technologies (Intermediate), Customer Success (Expert), Analytical Skills (Advanced), Reporting (Expert) Contract Type: W2 Only Duration: 6+ Months Location: San Francisco, CA Pay Range: $110 - $120 Per Hour on W2 Job Summary: We are seeking an experienced Customer Success Manager to join our Enterprise Data...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States SuperAnnotate Full timeWe are seeking a seasoned Customer Success Manager to join our team at SuperAnnotate, a leading innovator in the field of artificial intelligence and large language models.The ideal candidate will have a minimum of 3 years of experience in customer success, technical account management, or client relationship management roles, with a strong background in AI...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States The Engineering Co. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at The Engineering Co. in Los Angeles or San Francisco.This is a unique opportunity to be a true strategic partner to some of the most innovative hardware companies in the world.As a Customer Success Manager, you will be responsible for growing product usage and adoption...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Voiceflow Full timeCustomer Success ManagerChef Robotics is revolutionizing the physical world by accelerating the advent of intelligent machines. As a pioneer in the field, we're seeking a Customer Success Manager to drive customer satisfaction and growth.In this role, you'll be the primary point of contact for our customers, ensuring their continued satisfaction with our...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States DuploCloud Inc Full timeAbout DuploCloudDuploCloud is a software platform that empowers engineering teams to achieve their infrastructure automation, security, and compliance goals through DevOps-as-a-Service.We strive to make DevOps and Infrastructure-as-Code accessible to everyone, allowing application developers to focus on building applications rather than writing thousands of...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Guidewheel Full timeJob DescriptionGuidewheel is a mission-driven company that empowers factories to reach sustainable peak performance. Our plug-and-play FactoryOps platform makes the power of the cloud accessible to any factory, turning its real-time "heartbeat" into a connected, actively learning system. This system empowers teams to reduce lost production time, increase...