Customer Success Manager
3 months ago
At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place. A unique opportunity to work on standing up the customer success function at company building in the post-sales space You'll be turned to for more than just delivering customer outcomes. The team will look to you for product feedback, roadmap ideas, and process recommendations. What you'll do Help customers adopt new features Help identify customers who are not using the product as expected and engage with them Manage renewals with existing customers Dogfood Pylon for our customer success processes Build upsell processes for new products, seats expansion, etc. Manage migrations from legacy systems onto Pylon Help develop a scalable customer success process Tinker with new processes, new features, and AI Requirements Located in (or will relocate to) San Francisco and excited about working in-person Comfortable regularly interacting with customers over chat and video Very organized and hard working An interest in tinkering with the product and suggesting improvements 0-6 years of experience Benefits Medical, Vision, Dental insurance 401K Unlimited PTO Food in the office Fun team offsites and events #J-18808-Ljbffr
-
Customer Success Manager
3 weeks ago
San Francisco, United States AllSpice, Inc. Full timeRole opening: Customer Success Manager At AllSpice, we're building a first-of-its-kind workflow tool for hardware engineers and re-envisioning the future of hardware development and collaboration. By applying best-practice software design principles to the hardware industry, AllSpice is changing the way the hardware industry builds, develops and...
-
Customer Success Manager
4 weeks ago
San Francisco, United States Etleap Full timeCustomer Success Manager San Francisco (in person) Etleap is a leading provider of data integration solutions, empowering organizations to effortlessly centralize, transform, and manage their data for enhanced analytics and decision-making. Our innovative platform enables seamless data integration across disparate sources and democratization of data access...
-
Customer Success Manager
4 weeks ago
San Francisco, United States Guidewheel Full timeGuidewheel is on a mission to empower all the world’s factories to reach sustainable peak performance. Inspired by the simple, universal truth that every machine on the factory floor has a power cord, our plug-and-play FactoryOps platform makes the power of the cloud accessible to any factory. Guidewheel clips onto any machine to turn its real-time...
-
Customer Success Manager
3 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timePostman is the world‘s leading collaboration platform for API development. Postman‘s features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 35 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best...
-
Customer Success Manager
3 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timePostman is the world‘s leading collaboration platform for API development. Postman‘s features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 35 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best...
-
Manager, Customer Success Management
1 month ago
San Francisco, United States Sift Science Full timeAbout the Team: The Manager of Customer Success Management will be responsible for leading a team of Customer Success professionals to ensure our customers achieve their desired outcomes while using our products and services. This role requires a strategic thinker with strong leadership skills, a passion for customer satisfaction, and the ability to drive...
-
Customer Success Manager
3 months ago
San Francisco, United States Replai Full timeReplai is a mission lived by curious, ambitious and highly driven people. We have created a data-to-ads approach that leverages the latest AI technology to create highly performant videos used as ads by consumer apps. We believe in data, in the app industry and in the power of compounding an ever growing obsession to delight our customers. You should be able...
-
Customer Success Manager
6 months ago
San Francisco, United States Base Full timeJoin Base and be part of Customer Marketing history! Customer Success Manager Base is a Customer Lifecycle Marketing platform, building the Customer-led Growth (CLG) category and ecosystem. Through journey tracking, automation, insights, and predictions our Customer Marketing platform helps companies refocus their efforts on their customer-base, and...
-
Customer Success Manager
2 months ago
San Francisco, United States WalkMe Full timeWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...
-
Customer Success Manager
4 weeks ago
San Francisco, United States Pylon Full timeAt Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, Anyscale, use Pylon to manage their customers across Slack, Microsoft Teams, Email, In-App Chat, and the many other places they might talk to them. As our first CSM, this is a unique opportunity to stand up the customer success function at...
-
Customer Success Manager
2 weeks ago
San Francisco, United States SuperAnnotate Full timeWe are looking for a Customer Success Manager based in San Francisco to manage relationships with our most important customers. You will be the first hire on the CSM team on the ground in the Bay Area. You will be working in the most exciting AI domain including large language models (LLM), computer vision (CV), and natural language processing...
-
Customer Success Manager
1 week ago
San Francisco, United States Tbwa ChiatDay Inc Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
-
Customer Success Manager
3 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
-
Customer Success Manager
1 month ago
San Francisco, United States Checkr Full timeAbout CheckrCheckr builds people infrastructure for the future of work. We've designed a faster-and fairer-way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000 customers...
-
Customer Success Manager
3 weeks ago
San Francisco, United States Tbwa ChiatDay Inc Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
-
Customer Success Manager
2 months ago
San Francisco, United States WalkMe Full timeWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...
-
Customer Success Manager
6 months ago
San Francisco, United States Etleap Full timeEtleap is a leading provider of data integration solutions, empowering organizations to effortlessly centralize, transform, and manage their data for enhanced analytics and decision-making. Our innovative platform enables seamless data integration across disparate sources and democratization of data access throughout the organization. Etleap is proudly...
-
Customer Success Manager
2 months ago
San Francisco, United States SuperAnnotate LLC Full timeRole We are looking for a Customer Success Manager based in San Francisco to manage relationships with our most important customers. You will be the first hire on the CSM team on the ground in the Bay Area. You will be working in the most exciting AI domain including large language models (LLM), computer vision (CV), and natural language processing (NLP)....
-
Customer Success Manager
1 month ago
San Francisco, United States Pylon Labs Full timeAt Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, Anyscale, use Pylon to manage their customers across Slack, Microsoft Teams, Email, In-App Chat, and the many other places they might talk to them. As our first CSM, this is a unique opportunity to stand up the customer success function...
-
Customer Success Manager
1 month ago
San Francisco, United States Prive Technologies Inc. Full timeThe Customer Success Manager role at Prive is an opportunity to be one of the early customer-facing roles at a super fast growing startup. You will interface directly with our customers to make sure they are making the most out of the Prive platform, helping them strategically grow their subscriptions business. Being customer-first is a core principle at...