We have other current jobs related to this field that you can find below
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Entry Level Customer Service Assistant
1 month ago
Katy, United States Gen Alpha Full timeJob DescriptionJob DescriptionIn this entry-level role, the Customer Service Assistant will use their upbeat personality and extraordinary ability to capture an audience to create excitement for our charity partners in the Houston area. The Entry Level Customer Service Assistant will also assist the promotional marketing team with executing any required...
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Client Support Trainee
2 weeks ago
Katy, United States Gen Alpha Full time $52,000 - $62,000Job DescriptionJob DescriptionHere at Generation Alpha, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an entry-level Client Support Trainee to assist our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative...
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Client Support Trainee
4 weeks ago
Katy, United States Gen Alpha Full timeJob DescriptionJob DescriptionHere at Generation Alpha, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an entry-level Client Support Trainee to assist our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative...
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Collision Customer Service Consultant
1 week ago
Katy, United States Texan Ford, Inc. Full timeAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...
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Brand Support Trainee
1 month ago
Katy, United States GenAlpha Inc Full timeOur clients trust us to drive awareness and engagement through insightful and open representation. The clients we work with have their fingers on the pulse of important matters and work to improve socioeconomic circumstances within our local community and beyond. Our team of Brand Support Trainees dives into the areas where they can help and provide options...
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Brand Support Trainee
1 month ago
Katy, United States Gen Alpha Full timeJob DescriptionJob DescriptionOur clients trust us to drive awareness and engagement through insightful and open representation. The clients we work with have their fingers on the pulse of important matters and work to improve socioeconomic circumstances within our local community and beyond. Our team of Brand Support Trainees dives into the areas where they...
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Entry Level Client Service Associate
1 month ago
Katy, United States Gen Alpha Full timeJob DescriptionJob DescriptionGeneration Alpha is looking for someone to join its growing business & development team, which helps us run local initiatives for our non-profit partners. The Entry Level Client Service Associate will help us use our established marketing techniques to run our campaigns, ensuring things run smoothly and keeping our clients at...
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Experienced Customer Support Specialist
5 days ago
Katy, Texas, United States Tailored Brands Inc Full timeSenior Customer Service Representative at Tailored Brands IncJoin the dedicated team at Tailored Brands Inc, where we prioritize employee development, recognition, and a balanced work environment. With a rich history in the fashion industry, we deliver a diverse range of quality apparel, footwear, and accessories at competitive prices.Support Store...
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Customer Support Specialist
5 days ago
Katy, Texas, United States Kirsten and Associates Full timeJob OverviewThis position is fully remote.Key Responsibilities:• Provide assistance to clients: o Facilitate transportation arrangements for appointments o Address concerns related to past appointments o Manage recovery processes for failed transportation services o Clarify eligibility for benefits• Due to the nature of some inquiries, clients may...
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Insurance Customer Support Specialist
5 days ago
Katy, Texas, United States Staff My Agency Full timePosition OverviewJoin our esteemed agency, dedicated to providing exceptional insurance services. We are expanding our team and looking for a motivated individual to fill an in-office role.If you possess outstanding customer service abilities and enjoy assisting clients in a dynamic office environment, we invite you to explore this opportunity. While prior...
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Customer Support Representative II
3 weeks ago
Katy, United States Tellus Equipment Solutions Full timeJob DescriptionJob DescriptionMajor Responsibilities May Include:• Act as a go to for information and training of new hire CSR’s• Serve as the primary point of contact for customers, addressing inquiries and concerns promptly and professionally.• Educate customers about features and benefits of products to improve product related sales and customer...
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Inbound Customer Sales
17 hours ago
Katy, United States Kirsten and Associates Full timeJob DescriptionJob DescriptionThis is a remote position. A leading global house of brands. They build on their world-class capabilities, deliver boldly on their corporate responsibility goals, and leverage their strengths, from financial power to digital expertise. All of this is in the service of developing their people, growing their brands, and better...
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Inbound Customer Sales
1 week ago
Katy, United States Kirsten and Associates Full timeJob DescriptionJob DescriptionThis is a remote position. As a leading global house of brands, they capitalize on their world-class capabilities, confidently pursue corporate responsibility goals, and harness their strengths, from financial power to digital expertise. This approach is dedicated to nurturing their people, expanding their brands, and improving...
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Inbound Customer Service
1 month ago
Katy, United States Kirsten and Associates Full timeJob DescriptionJob DescriptionThis is a remote position. Established in 1898 and headquartered in Raleigh, North Carolina, the client is a provider of a range of financial services to individuals, businesses, professionals, and the medical community. The client serves customers through a network of branch offices, telephone banking, online banking, and ATMs....
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Customer Service Representative
2 weeks ago
Katy, United States U-Haul Full timeLocation: 1633 W Grand Pkwy N, Katy, Texas 77493 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
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IT Support Field Service Specialist
4 days ago
Katy, Texas, United States OverBytes IT Solutions Full timeJob OverviewOverBytes IT Solutions is in search of an IT Support Field Service Specialist / Network Administrator. This role is crucial for ensuring the design and integrity of client systems, which includes both customer-provided and hosted software. The specialist will provide technical assistance primarily for system and network inquiries, as well as...
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Customer Service
2 weeks ago
Katy, United States Nothing Bundt Cakes #51 Full time $12 - $14Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentBe sure you are applying to work at this location: Nothing Bundt Cakes - Katy, 2717 Commercial Center Blvd, STE E160, Katy, TX 77494At Nothing Bundt Cakes, customer services representatives work...
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Customer Service Representative
3 months ago
Katy, United States U-Haul Full timeLocation: 1633 W Grand Pkwy N, Katy, Texas 77493 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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CLUB Membership Customer Support Specialist
4 days ago
Katy, Texas, United States Bass Pro Inc Full timePosition Overview:PART TIME:Delivering exceptional customer service while ensuring a satisfying and efficient shopping experience for all patrons. Acting as knowledgeable advocates of the CLUB program by effectively communicating and showcasing the advantages of becoming a CLUB Member while managing account services and other CLUB-related processes from...
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Customer Service Specialist II
4 days ago
Katy, Texas, United States Tellus Equipment Solutions Full timePosition OverviewKey Responsibilities:• Serve as a primary resource for information and training for new Customer Support Representatives.• Act as the main point of contact for clients, addressing inquiries and concerns in a timely and professional manner.• Inform clients about product features and advantages to enhance sales and overall customer...
Customer Service/Charity Support
3 months ago
Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. Your role involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Charity Customer Service Representative:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company's key performance indicators provided in training
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company's performance metrics
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