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Branch Manager III

4 months ago

Phoenix, United States IAA Full time

IAA, an RB Global, Inc. company is seeking a Branch Manager III to join our team in Phoenix, AZ

Branch Managers controls driving the overall performance and operations for a high-volume LARGE size, annually designated as an IAA Top 20 (top 2 in Canada), auction branch. The position is responsible for ensuring the branch meets or exceeds its planned profitability, sales, and customer service levels. The Branch Manager interacts with all levels of staff within IAA and is responsible for maintaining an engaged, safe, and positive work environment by managing and mentoring local staff.

Key Responsibilities:

•Responsible for overall performance and operation of assigned auction branch locations, managing planning process.

•Monitor and maintain current branch/ service center positions.

•Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

•Develop and implement new methods of internal procedures to improve efficiencies.

•Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels.

•Successfully market the branch/service center within the approved expense budget.

•Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required.

•Support and handle all personnel issues, including hiring and terminating employees.

•Develop business and branch growth.

•Update the area/regional manager regarding the profit and loss operating results of the branch.

•Responsible for the overall safety and security of all branch personnel and company assets.

•Provide oversight and direction to the employees in the operating unit per the organization's policies and procedures

•Consciously create a workplace culture that is consistent with the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the organization

•Strong operations background and experience

•Excellent customer relations skills and ability to manage several levels of employees

•Demonstrated ability to lead and develop a department and department staff members

•Outstanding interpersonal relationship building and employee coaching and development skills

•Evidence of the ability to practice a high level of confidentiality

•General knowledge of various employment laws and practices and employee relations

•Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices

•Ability to review contract terms, payment structure, and settlement guidelines of existing contracts.

Preferred Skills:

  • Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles preferred
Working Conditions:
  • This position involves a combination of indoor and outdoor work in all types of weather.
  • Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area.


In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA, an RB Global, Inc. company:

IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)