Director - Global Credit and Collections

2 months ago


Young America, United States Black Box Full time
Job Description

Purpose of the Job:

The Credit and Collections Director's key responsibility is to protect the balance sheet of BBOX business from credit risk related losses and ensure the timely receipt of cash from clients per agreed upon invoicing and payment terms. The Credit and Collections Director is responsible for driving the Credit, Risk Management, and Collections process and establishing a strong, proactive credit culture that enhances business growth within the risk boundaries of the business. In addition, this role will play a key role in monitoring the BBOX billed/unbilled securitization program by monitoring activities and making recommendations relative to program improvements.

Primarily Roles & Responsibilities
  • Performing analysis to determine and approve Credit Limits for all customers using in-house tools as well as external information in order to link business requirements with risk exposure
  • Cash collections follow-up , forecasting and reporting
  • Follow-up of bad debts, establishing and negotiating customer payment plans with commercial and legal departments, assisting in case of legal proceedings around receivables (eg. in bankruptcy cases)
  • Implementation of tools such as customer financing, credit insurance, guarantees, and follow-though with external parties (banks, insurance) and internal organization (commercial finance, legal , supply chain)
  • Risk exposure analysis on existing receivable portfolio, as well as future sales (long range plan, country and customer portfolio risk, currency exposures, etc)
  • Responsible for all compliance with credit policy and procedures
  • Monitor compliance and leveraging the billed/unbilled securitization program
  • Assist with other projects as needed
Responsibilities
  • Ensure that all key business risk drivers are identified and monitored.
  • Guarantee adherence to the company practices, policies and applicable government regulations.
  • Adhere to controllership deliverables, specifically with regards to internal documentation and follow-up.
  • Ensure financial records and systems are maintained in accordance to generally accepted accounting principles.
  • Ensure timely Credit Limit Review for customer master data.
  • Facilitate updates and improvements in ERP system.
  • Evaluate new credit applications, review and align established customers credit lines.
  • Monitor changes in credit limit requirements and expiring limits, and prepare credit limit review requests.
  • Prepare risk assessments and present senior management with a clear and consistent approach for deals above credit authority level.
  • Communicate recent events and trends impacting performance within the industry.
  • Visit customers' locations to review financial statements/opportunities as required.
  • Ensure compliance to credit policies and identify the risk process breaking points.
  • Actively participate in risk management related projects.
  • Monitor the daily activity for the billed/unbilled securitization program - cash flow mechanism for the majority of the company.
  • Review and approve the addition of large invoices to the securitization program.
  • Monitor and report on the unbilled aging associated to the securitization program.
Skills, Knowledge, Abilities
  • Strong influencing skills: ability to communicate with customers' leadership to initiate and lead conversations regarding current and future payment and trading set up.
  • Strong relationship building and maintenance skills: gain of buy-in, trust and understanding, ability to influence and negotiate.
  • People leadership and personal development skills, impeccable ethics, agility, and the ability to influence decision making at all levels of the organizations
  • Excellent project management and process improvement skills
  • Outstanding organization, communication, prioritization, and facilitation skills
  • Strong engagement and interpersonal skills, ability to hold cross functional leaders accountable for financial risks within their area of responsibility.
  • Strong decision-making skills.
  • Sound strategic vision, problem solving and analytical skills.
  • Ability to connect and engage with all levels in the business and appropriately switch communication style to suit different audiences; proven ability to communicate with senior business leaders.
  • Ability to promote and implement new ideas.
  • Aptitude to work in an intense, highly time sensitive environment.
  • Ability to function independently and manage own workload.
  • Fluency in English and in addition another European language, both orally and in writing
  • Must have strong work ethics, be well-organized, reliable, and accurate.
  • Good skills in Microsoft Word, Excel, and Outlook
  • Sound people management skills.
Education/Experience Requirements
  • Minimum of 8 years of Credit Management experience, preferably within an international shared services environment.
  • Minimum of 5 years of people management experience
  • Bachelor's degree or equivalent
  • Experience with SAP ERP environment.
  • Financial analysis experience and knowledge of Credit and risk management tools
  • International working experience or experience in an international organization
  • Experience with an AR Securitization program preferred.

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