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Front Desk Agent

3 months ago

Akron, United States Group Management Services Full time
Front Desk Agent
Beachwood, OH

Aloft Beachwood is currently seeking a full-time Front Desk Agent to service their Beachwood, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What We Can Offer YOU:
  • Dental insurance
  • Vision insurance
  • 401k
  • Life insurance
  • Health insurance
  • Paid Time Off
  • Pay: Dependent on experience
The right candidate will have:
  • Previous experience working a front desk in a hotel setting
  • Must have flexible availability
  • Positive attitude and service-minded work ethic
Our Front Desk Agent will:
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
  • Manage room bookings in-person, online, and through incoming calls
  • Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
  • Perform regular bookkeeping duties
  • Connect with housekeeping department to ensure guest accommodations are ready

If you are interested in this position, please submit a current resume for consideration