Customer Service | Assistant III
2 months ago
Customer Service Assistant III
Location: 5000 Kansas Avenue Kansas City, KS 66106
Department: Inventory Management
Position Overview
Reporting to the Manager, Inventory Management Department - Assistant III provides customer service to meet, satisfy, and exceed the needs of our membership regarding all areas that pertain to orders, ads, and prebooks. To exceed customer's expectations efficiently, consistently, and constantly. Must be friendly and respectful, dealing promptly with all complaints, and always honoring commitments.
Principal Duties and Responsibilities:
- Manage multiple phone calls and emails daily from members while providing excellent customer service.
- Make sure all retail members' needs are met or exceeded, making sure customers are completely satisfied with the result.
- Assist buyers in effective communication with retail members resolving all retail opportunities.
- Adjusts store orders and SSO reports based on store and buyer requests as needed to ensure retail member needs are met.
- Create handbills as needed for emergency ad products, etc.
- Communicates proactively with buyers on any opportunities affecting member service level and resolving to customer satisfaction.
- Process all ads and promotional information for all ad groups.
- Accurately submits retail pre book orders daily, manage upload process, batching and verifying daily input of orders.
- Works with assigned divisions to insure timely system entry of retail and Food Show orders.
- Knowledge, Skills, and Abilities:
- High school diploma
- Minimum of 6 months previous customer service experience
- Microsoft office experience required; access experience preferred.
- Must be able to multi-task easily and efficiently.
- Must possess excellent prioritization skills.
- Must be detail oriented and have good organizational skills.
- Must be a good team player.
Benefits:
- Medical, Dental, & Vision Insurance
- Health Savings Account
- Dependent Care Flexible Spending Account
- Paid Vacation, Holiday, and Sick Time
- 401(k) with 4% match along with 3 other contributions
- Tuition Reimbursement
- Basic & Supplemental Life and AD&D
- Employee Assistance Program
- Short-Term and Long-Term Disability
- Wellness Program
- Yearly Holiday Bonus
-
Administrative Assistant III
1 month ago
Kansas City, Missouri, United States TeleSolv Consulting Full timeJob Title: General Clerk IIITeleSolv Consulting is seeking a highly skilled and detail-oriented General Clerk III to join our team. As a General Clerk III, you will play a critical role in supporting our clients by providing exceptional customer service and administrative support.Key Responsibilities:Greet and check-in applicants, verifying their identity...
-
Insurance Customer Service Representative
1 week ago
Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as an Insurance Customer Service Representative at Allstate Insurance Agency - Earl Madison III. This role offers the opportunity to provide exceptional service to our clients and make a meaningful impact on their lives.Key ResponsibilitiesAssist customers with...
-
Insurance Customer Service Representative
1 month ago
Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as an Insurance Customer Care Professional at Allstate Insurance Agency - Earl Madison III in Oklahoma City, OK. This role offers the opportunity to provide exceptional service to our clients and make a meaningful impact on their lives.ResponsibilitiesAssist customers...
-
Kansas City, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)** **Department:** Ops-Hourly **Location:** Kansas City, MO **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...
-
Customer Service Assistant
3 weeks ago
Kansas City, United States Percepta House Full timeJob Title: Customer Service AssistantJob Type: Full-timeLocation: Kansas City, MOJob Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will be the first point of contact for customers, providing them with high-quality service and support. You will assist in addressing...
-
Sales Associate III
4 weeks ago
Kansas City, Kansas, United States Tapestry Full timeJob SummaryWe are seeking a highly skilled Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will be responsible for providing exceptional customer service and driving sales growth in our luxury retail environment.Key ResponsibilitiesProvide personalized customer service to ensure a positive shopping experienceDevelop and...
-
Customer Service Assistant
2 weeks ago
Kansas City, United States Percepta House Full timePosition Title: Customer Service AssistantLocation: Kansas City, MOEmployment Type: Full-timeReports to: Customer Service ManagerPosition SummaryWe are seeking a dedicated and friendly Customer Service Assistant to join our team. In this role, you will be the first point of contact for our customers, providing them with support, information, and solutions to...
-
Laboratory Technician III
7 days ago
Kansas City, Missouri, United States Children's Mercy Kansas City Full timeJob SummaryWe are seeking a highly skilled Laboratory Technician III to join our team at Children's Mercy Kansas City. As a Laboratory Technician III, you will be responsible for providing high-quality customer service to ensure timely and accurate specimen handling throughout the respective laboratory sections. You will also provide high-level technical...
-
Customer Service Assistant
1 month ago
Kansas City, United States The Kansas City Public Library Full timeJob Type Part-time Description Basic Information Reports to the Central Evening & Weekend Supervisor. 20 hours per week. $16.93 per hour. Position is open until filled. Schedule Monday: 3 pm - 7 pm Tuesday: 3 pm - 7 pm Saturday: 8:30 am - 5 pm Sunday: 1 pm - 5 pm Job Duties (Essential Functions) Provides basic circulation and registration services to...
-
Biomedical Services Director III
3 days ago
Kansas City, Missouri, United States Crothall Healthcare Full timeJob DescriptionCrothall Healthcare is a leading provider of specialized support services to the healthcare industry. We are seeking a highly skilled Biomedical Services Director III to join our team.Key Responsibilities:Supervise and train biomedical technicians and support staffAdminister and ensure the validity of asset management softwareEnsure timely...
-
ITS Engineer III
3 weeks ago
Kansas City, Missouri, United States HNTB Full timeJob Title: ITS Engineer IIIWe are seeking an experienced ITS Engineer III to join our team at HNTB. As an ITS Engineer III, you will be responsible for assisting in the production and modification of design calculations, technical reports, engineering plans, and specifications for ITS, Transit, Traffic, and Transportation Planning projects.Key...
-
Solutions Engineer III
1 week ago
Kansas City, Missouri, United States Epsilon Full timeAbout the RoleEpsilon is seeking a highly skilled Solutions Engineer III to join our team. As a key member of our cloud engineering team, you will be responsible for designing and implementing technical solutions to address the complex challenges of our customers.As a Solutions Engineer III, you will work closely with our sales team and customers to...
-
Customer Service Assistant Manager
1 month ago
Kansas City, Missouri, United States A.C.E. Executives Full timeCustomer Service Assistant ManagerWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Assistant Manager. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Interact with customers daily to inform them of...
-
Clerical Assistant III
4 weeks ago
Bay City, Michigan, United States Bay County Full timeJob Title: Typist Clerk IIIBay County is seeking a highly skilled and experienced Typist Clerk III to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our department, ensuring the smooth operation of our office, and delivering outstanding customer service to our clients.Key...
-
Investment Control Liaison III
3 weeks ago
Kansas City, Missouri, United States SS&C Full timeJob Title: Investment Control Liaison IIISS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. As a leading company, we are committed to delivering exceptional services to our clients.Job DescriptionWe are seeking an experienced Investment Control Liaison III to join our team. The...
-
Sales Associate III
2 months ago
Kansas City, United States Tapestry Full time**Sales Associate III** **Location:** Kansas City, KS, US **Additional Requirements** **Experience:** 1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace. **Education** **:** High school diploma or equivalent; college degree preferred....
-
Customer Service Assistant Manager
1 month ago
Kansas City, Kansas, United States A.C.E. Executives Full timeJob OverviewWe are seeking a highly skilled Customer Service Assistant Manager to join our team at A.C.E. Executives. This role is responsible for providing exceptional customer service and support to our clients, ensuring a high level of satisfaction and loyalty.Key ResponsibilitiesInteract with customers daily to inform them of our products and services...
-
Customer Service Assistant Manager
4 weeks ago
Kansas City, Missouri, United States A.C.E. Executives Full timeJob OverviewWe are seeking a highly skilled Customer Service Assistant Manager to join our team at A.C.E. Executives. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers daily to inform them of our products and services through...
-
Laboratory Technician III
1 week ago
Kansas City, Missouri, United States Children's Mercy KC Full timeJob SummaryWe are seeking a highly skilled Laboratory Technician III to join our team at Children's Mercy KC. As a key member of our laboratory team, you will be responsible for providing high-quality service to ensure timely and accurate specimen handling throughout the respective laboratory sections.This is a fast-paced environment where you will work...
-
Personal Banker III
4 weeks ago
Kansas City, Missouri, United States UMB Financial Corporation Full timeJob SummaryThe Personal Banker III at UMB plays a pivotal role in strengthening customer relationships, recommending products and services, and driving branch achievements. As a key member of the team, you will support the Branch Manager, encourage team members to excel, and build deep relationships with regional delivery managers, specialists, and the...