Customer Service Assistant Manager

6 days ago


Kansas City, Missouri, United States A.C.E. Executives Full time
Job Overview

We are seeking a highly skilled Customer Service Assistant Manager to join our team at A.C.E. Executives. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Interact with customers daily to inform them of our products and services through direct interactions.
  • Perform needs assessments of customers and recommend products and services or pass along consumer leads to the sales department.
  • Ensure and provide quality service to external customers.
  • Answer all external customer inquiries in a timely and professional manner.
  • Process sales orders and data entry with high-level accuracy.
  • Take initiative and resolve de-escalations or complaints.
  • Maintain a positive representation of the company and associated brands at all times.
  • Utilize training materials to ensure a smooth transition into a successful Sales/Customer Retention position.
  • Create a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
  • Monitor individual progress to provide coaching opportunities and understand employee developmental needs.
Requirements
  • Must have great attention to detail.
  • Must be a team player.
  • Previous customer service and sales experience are a plus.
  • Must have strong communication skills.
  • Must be organized.
  • Must be personable and comfortable interacting with customers daily.
Qualifications
  • Desire to participate in professional development and take on new responsibilities.
  • Self-motivated and comfortable working both independently and as part of a team.
  • Customer service or customer relationship experience.
  • Ability to perform at a high level in a fast-paced environment.
  • Degree preferred.
Benefits
  • Competitive wages
  • Merit-based advancement
  • Uncapped bonuses & incentive plan
  • Company events


  • Kansas City, Missouri, United States A.C.E. Executives Full time

    Customer Service Assistant ManagerWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Assistant Manager. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Interact with customers daily to inform them of...


  • Kansas City, Missouri, United States A.C.E. Executives Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Assistant Manager to join our team at A.C.E. Executives. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...


  • Kansas City, Missouri, United States A.C.E. Executives Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Assistant Manager to join our team at A.C.E. Executives. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    Job Title: Assistant General ManagerWe are seeking a highly skilled and experienced Assistant General Manager to join our team at the Veterans Canteen Service. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our retail and restaurant facilities, ensuring exceptional customer service, and driving sales...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    Job Title: Assistant General ManagerWe are seeking a highly skilled and experienced Assistant General Manager to join our team at the Veterans Canteen Service. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our retail and restaurant facilities, ensuring exceptional customer service, and driving sales...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    Job OpportunityWe are seeking a highly skilled and experienced Assistant General Manager to join our team at the Veterans Canteen Service. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our cafés, retail stores, and coffee shops, ensuring exceptional customer service and a safe and clean environment...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Veterans Canteen Service. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, including Veterans and their caregivers, in a fast-paced environment.Key ResponsibilitiesProvide...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    About the Veterans Canteen ServiceThe Veterans Canteen Service (VCS) is a federal agency under the Department of Veteran Affairs, operating cafés, retail stores, coffee shops, and vending machines across the country. With over 78 years of serving our nation's Veterans, we are seeking progressive leaders who want to grow with us.Job SummaryWe are looking for...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at the Veterans Canteen Service. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our cafés, retail stores, and coffee shops, ensuring exceptional customer service and a safe and clean environment for...


  • Kansas City, Missouri, United States helzberg Full time

    Customer Care Representative Job DescriptionThe Helzberg Customer Care group is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service phone support to our Helzberg customers.Key Responsibilities:Assist...


  • Kansas City, Missouri, United States Percepta House Full time

    Job Title: Customer Service AssistantLocation: Kansas City, MODepartment: Customer ServiceEmployment Type: Full-TimeReports to: Customer Service ManagerJob Overview:The Customer Service Assistant plays a vital role in ensuring customer satisfaction by providing exceptional support through prompt and professional communication. This position requires a strong...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and their customers.Key...


  • Kansas City, Missouri, United States Nirvana Investments, LLC Full time

    Job SummaryNirvana Investments, LLC is seeking a highly organized and detail-oriented Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesAssist customers...


  • Kansas City, Missouri, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products...


  • Kansas City, Missouri, United States Nirvana Investments, LLC Full time

    Job SummaryNirvana Investments, LLC is seeking a highly organized and detail-oriented Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our clients.Key ResponsibilitiesAssist...


  • Kansas City, Missouri, United States Capitol Federal Savings Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Banking Associate to join our team at Capitol Federal Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing financial transactions, and ensuring a positive experience for all who interact with our...


  • Kansas City, Missouri, United States David's Bridal Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at David's Bridal. As a Customer Service Representative, you will be responsible for delivering exceptional customer service experiences to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide...


  • Kansas City, Missouri, United States Budget Rent A Car Full time

    Customer Service Agent Job DescriptionBudget Rent A Car is seeking a highly skilled Customer Service Agent to join our team in Kansas City. As a key member of our administrative team, you will be responsible for handling customer service calls, following up with accounts, and ensuring customer retention.Key Responsibilities:Manage account receivables and...


  • Kansas City, Missouri, United States Brenntag Full time

    Job Title: Customer Service ManagerAt Brenntag, we are seeking a highly skilled Customer Service Manager to join our team in Kansas City. As a key member of our organization, you will be responsible for driving measurable improvements to increase service metrics and financial outcomes.Key Responsibilities:Regional Responsibilities: Develop and implement...


  • Kansas City, Missouri, United States Brenntag Full time

    Job Title: Customer Service ManagerAt Brenntag, we are seeking a highly skilled Customer Service Manager to join our team in Kansas City. As a key member of our organization, you will be responsible for driving measurable improvements to increase service metrics and financial outcomes.Key Responsibilities:Regional Responsibilities: Develop and implement...