Document Processing Clerk

3 weeks ago


Virginia Beach, United States Livanta Full time
Summary The Document Processing (Clerk II) securely stores documents and retrieves archived materials upon request.

Responsibilities * Examines and provides quality control (QC) of the imaged documents received and screens images using review criteria.
* Performs quality control functions on imaged documents.
* Assures that documents entered and uploaded into the imaging system contain the proper patient-identifying bar-coded cover sheet or that the case number is entered to distinguish individual patient records.
* Assists with opening and sorting incoming mail for distribution and dispatches outgoing mail.
* Logs receipt of all mail in tracking systems.
* Sorts mail according to destination and type, such as medical records and mail for administrative staff.
* Calls providers to obtain missing passwords for compact discs (CDs).
* Assists with scanning and disposition of all documents received on paper, CD, fax, or by electronic means.
* Assists with logging postage amount from providers' envelopes for provider reimbursement.
* Works in the government system to attach documents to cases and notify appropriate parties.
* Examines outgoing mail and seals envelopes by hand or machine.
* Stamps outgoing mail by postage machine or by hand and monitors postage usage.
* Assists with the documentation, storage, retention, and destruction of paper documents received from providers.
* Participates in the continuous improvement process to identify quality issues and recommends solutions.
* Protects the confidentiality of patient information through compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).
* Attends annual security awareness, rules of conduct, and conflict of interest training.
* Performs other duties as assigned.

Qualifications and requirements Essential Knowledge:
Knowledge of specific components of a medical record needed from providers for medical claims review is preferred. Knowledge of mailroom processes for sending and receiving mail via different mail carriers is preferred.

Essential Education:
High school diploma or GED is required.

Essential Skills:
* Must be able to read English, communicate, and speak clearly and courteously.
* Must be able to lift thirty pounds.
* Must have excellent computer usage skills, using both a keyboard and mouse.
* Must be attentive to detail and scrutinize documents for accuracy and legibility.
* Must be able to learn on the job and to follow directions.
* Must work independently.
* Must be flexible and willing to work closely with all types of individuals.
* Must be willing to grow professionally.

Desired Characteristics Organizational "Fit" Considerations:
Commitment to and ability to demonstrate professionalism and courtesy in interactions with internal staff is required.

Salary: 17.20 Posted: 6 hours ago Locations: Virginia Beach
585 London Bridge Rd
Virginia Beach, Virginia 23454
Career Level: Entry-level Department: Operations Clearance Requirement: Not applicable Telecommuting options: No telecommuting

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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