Front Desk Associate

1 month ago

Bellaire, United States Retina & Vitreous of Texas Full time

Company Overview:

At Retina & Vitreous of Texas, our retina specialists realize that medicine is multi-faceted and focus on providing the best personalized treatment to our patients and do so with state-of-the-art technology in a compassionate and attentive environment. Our physicians are board certified ophthalmologists by the American board of Ophthalmology and completed an additional two-year vitreoretinal surgical fellowship in diseases of the retina, macular, and vitreous. With six MD's and eleven offices in the Houston, TX area we have an ongoing mission to always deliver the best possible care.

Position Summary:

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the surgery center. The Front Office Associate may answer multiple phone lines, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

Responsibilities:

Displays high level of professionalism and gives superb customer service

Obtains and reviews patient demographic and insurance information for accuracy

Verifies insurance and collects copays, co-insurance, and outstanding balances

Ensures all patient intake forms are signed and complete

Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax

Schedules appointments

Processes medical record requests per policies and procedures

Coordinates with Surgical Staff to ensure optimal patient experience

Qualifications:

Education:

High School Diploma or Equivalent Certificate

Required Skills:

Minimum 2 years of experience in a medical office/health care setting

Minimum 2 years of health care insurance experience

Strong computer knowledge and skills with a minimum typing speed of 30 WPM

Strong desire to assist others and provide excellent customer service

Must be highly dependable and organized

Outstanding interpersonal skills

An impeccably clean, polished, professional image

The ability to learn quickly, retain training, problem solve and think independently

Preferred Skills:

Understanding of medical terminology

Company Benefits:

We offer a competitive benefits package to our employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Front Desk Associate

    4 days ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Retina & Vitreous of Texas. As a Front Desk Associate, you will be responsible for providing exceptional patient service, both in person and over the phone.Key ResponsibilitiesInterview patients and/or their representatives to obtain complete and accurate...

  • Aftercare School Front Desk Clerk

    2 months ago

    Bellaire, United States KIDZCAVE LLC Full time

    Job DescriptionJob Description Benefits/PerksPart-Time - Monday - FridayPaid HolidaysGreat Work EnvironmentJob SummaryWe are seeking an Afterschool Part-Time Front Desk Clerk to join our team! As the Afterschool Office Clerk, you will be responsible  check-in/check-out process, answering the phone, and first point of contact for parents. The ideal...

  • Bellaire Front Desk Coordinator

    1 month ago

    Bellaire, United States The Enrichery Full time

    Job Description About Us At The Enrichery, we help future generations develop the skills they need for success. The Enrichery is a place where kids can be inspired to improve, not just academically, but personally too. We want to teach kids lifelong skills for success, and empower them to live a life of possibility. Front Desk Coordinator Responsibilities: ...

  • Bellaire Front Desk Coordinator

    1 month ago

    Bellaire, United States The Enrichery Full time

    Job DescriptionJob DescriptionAbout UsAt The Enrichery, we help future generations develop the skills they need for success. The Enrichery is a place where kids can be inspired to improve, not just academically, but personally too. We want to teach kids lifelong skills for success, and empower them to live a life of possibility.Front Desk Coordinator...

  • Aftercare School Front Desk Clerk

    2 months ago

    Bellaire, United States KIDZCAVE LLC Full time

    Job DescriptionJob DescriptionBenefits:No WeekendsEmployee discountsPaid time offBenefits/PerksPart-Time - Monday - FridayPaid HolidaysGreat Work EnvironmentJob SummaryWe are seeking an Afterschool Part-Time Front Desk Clerk to join our team! As the Afterschool Office Clerk, you will be responsible check-in/check-out process, answering the phone, and first...

  • Front Office Coordinator

    2 weeks ago

    Bellaire, Texas, United States The Enrichery Full time

    Job OverviewAbout The EnricheryAt The Enrichery, we are dedicated to equipping young minds with essential skills for their future. Our mission is to inspire children not only in their academic pursuits but also in their personal growth. We strive to impart lifelong skills that empower them to embrace a world of opportunities.Key Responsibilities of the Front...

  • Reservations Operations Coordinator

    5 days ago

    Bellaire, Michigan, United States Shanty Creek Full time

    Job SummaryShanty Creek Resorts is committed to delivering exceptional guest experiences. We are seeking a highly organized and detail-oriented Reservations Assistant Manager to join our team.Key ResponsibilitiesPull weekly data reports from our Property Management System (PMS), Revinate golf system, and external resources, and export them into Excel...

  • Assistant Reservations Manager

    2 months ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionShanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...

  • Security Agent

    4 weeks ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionShanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...

  • Clinical Research Assistant

    2 months ago

    Bellaire, United States Pinnacle Clinical Research Full time

    Come join our team and make a difference as we blaze the way into the future of medical discovery through world-class clinical research. At Pinnacle Clinical Research, we are committed to driving innovation and advancing medical knowledge. Through our rigorous research studies, we strive to unlock breakthroughs that have the potential to transform patient...

  • Clinical Research Assistant

    4 weeks ago

    Bellaire, United States Pinnacle Clinical Research Full time

    Come join our team and make a difference as we blaze the way into the future of medical discovery through world-class clinical research. At Pinnacle Clinical Research, we are committed to driving innovation and advancing medical knowledge. Through our rigorous research studies, we strive to unlock breakthroughs that have the potential to transform patient...

  • Resort Safety Officer

    2 weeks ago

    Bellaire, Michigan, United States Shanty Creek Full time

    Job OverviewAt Shanty Creek Resorts, we are dedicated to delivering a distinctive Up North experience for our visitors. Our welcoming and attentive personnel ensure that guests receive outstanding service and traditional hospitality. We believe that building genuine, enduring relationships with our guests, employees, neighbors, and the environment is...

  • Resort Security Officer

    2 weeks ago

    Bellaire, Michigan, United States Shanty Creek Full time

    Job OverviewAt Shanty Creek Resorts, we pride ourselves on delivering a distinctive Up North experience for our visitors. Our dedicated and friendly personnel ensure that guests receive outstanding service coupled with traditional hospitality. We believe that fostering genuine, enduring relationships with our guests, employees, and the surrounding community...

  • Resort Safety Officer

    1 week ago

    Bellaire, Michigan, United States Shanty Creek Full time

    Job OverviewAt Shanty Creek Resorts, we are dedicated to delivering a distinctive Up North experience for our visitors. Our warm and attentive team ensures that guests receive outstanding service paired with traditional hospitality. We believe that fostering genuine, enduring relationships with our guests, staff, and the local community is essential for our...

  • Transportation Driver

    3 months ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob Description Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...

  • Reception Coordinator

    1 week ago

    Bellaire, Texas, United States The Enrichery Full time

    Job OverviewAbout The EnricheryAt The Enrichery, we are dedicated to nurturing the skills necessary for the success of future generations. Our organization serves as a hub for children, inspiring them to enhance their academic and personal growth. We aim to equip kids with essential lifelong skills, empowering them to pursue a life filled with...

  • Lead, Customer Service

    3 weeks ago

    Bellaire, United States Family Fare Full time

    Family Fare - JobID: r63380 [Retail Associate / Team Member] As a Customer Service Lead at Family Fare, you'll: Supervise and direct all front-end activities in absence of the Customer Service Manager; Provide and maintain a high standard of customer service in the store's front-end operations; Train others to perform all department activities & functions;...

  • Client Services Coordinator

    1 week ago

    Bellaire, Texas, United States The Enrichery Full time

    Job OverviewAbout The EnricheryAt The Enrichery, we are dedicated to nurturing the potential of future generations by equipping them with essential skills for their journey ahead. Our mission is to inspire children not only in their academic pursuits but also in their personal growth. We aim to instill lifelong skills that empower them to embrace a world of...

  • Social Sales Agent

    2 months ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionShanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...

  • Assistant Manager

    2 months ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionShanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...