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Account Manager

4 months ago


Grand Rapids, United States Axis Automation Full time
Who we are: Axis Automation leverages the teamwork of our leading engineers and machine builders to conceptualize, design, integrate, deploy and service factory automation systems for forward-thinking manufacturing customers. Our team has decades of automation experience, spanning hundreds of projects and thousands of automation configurations.

Our Mission: Supporting the adoption of automation solutions that empower people and enhance productivity

Our Vision: To be the leading automation solutions provider for the manufacturing community

What we are looking for: A career-oriented and motivated Account Manager to join a dynamic, tight- knit team engineering and integrating custom factory automation equipment supporting customers in general industries.

Position Title: Account Manager

Position Description:
  • Development and acquisition of new customers in general non-automotive industries
  • Maintain good standing and growing relationships with existing/acquired customers
  • Generate new project orders to meet or exceed annual goals
  • Work cooperatively and collaboratively with all team members, customer and supplier partners throughout project acquisition and delivery
  • Provide metrics, reports and success criteria for sales and related activities
  • Strategic planning and goal-setting surrounding market and customer sector-specific targeting and communication initiatives to close or grow customer accounts
  • Maintain & submit appropriate records for forecasting, quote status & expenses
  • Assist Applications Engineering team as needed in developing solutions to customers' needs
  • Support marketing efforts and general proactive market outreach activities
Position Requirements
  • Existing relationships with key customers and decision-makers in engineering and procurement
  • A general understanding of manufacturing, particularly as it pertains to automation equipment
  • Proven ability to continually contact prospective customers and develop relevant leads
  • Professional skills in organizing and leading conversations and building trust
  • Proven, and superior interpersonal, written and verbal communication abilities
  • Sense of diplomacy, including negotiation skills, conflict resolution and people management
  • Possess a creative and solutions-oriented approach to project opportunities
  • Willingness to travel to support customers in order to meet project sales goals
  • Ability to skillfully utilize CRM software and Microsoft applications notably Excel


Compensation: Base salary, sales commission, year-end discretionary bonus

Benefits: Paid-time off, 401(k) employer match, Health Insurance, Dental Insurance, Vision Insurance, Short-term and long-term disability, Parental leave, Life insurance