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Account Manager

2 months ago

Grand Rapids, United States Hilti Corporation Full time

What's the role?

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Who is Hilti?

Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?
  • Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
  • Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
  • Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
  • Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

Hilti North America has been consecutively recognized in Selling Power's Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.

What do we offer?
  • Medical/Dental/Vision coverage effective on your first day of employment
  • 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
  • Generous Paid Time Off policy and holidays including two days to give back to your local community
  • Paid parental leave, sabbaticals, military leave
  • Education reimbursement and student loan assistance
  • Up to five days per year of back-up daycare
  • Life, accident and disability insurance
  • Employee Assistance Program (EAP), company-paid wellness screenings
  • Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate
What you need is:
  • High School Diploma or GED required
  • Bachelor's Degree preferred or equivalent work experience
  • At least three years of outside sales experience - preferably in an environment with set targets
  • Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
  • Maintain a valid driver's license - we'll provide you with a company car, be sure you're ready to drive
  • Excellent time and territory management skills
  • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
  • Work a flexible and varied schedule
Why should you apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It's why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.