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Sales Manager

2 months ago

Tallahassee, United States The Breakers Full time

Job Summary:

The Sales Manager (Recreation Administration Manager) plays a crucial role in supporting the Director of Recreation in overseeing the administration, projects, and daily operations of Beach, Pool, and Bungalows. This position acts as a representative of the Director in their absence, handling guest, member, and staff requests and concerns. The Sales Manager takes proactive measures to analyze and resolve concerns or provide recommendations to the Director for proposed solutions. Additionally, this role is responsible for completing daily administrative tasks such as reporting, purchasing, billing, and communication, as well as providing exceptional customer service to club members, hotel guests, and staff. The Sales Manager also assists with bungalow sales, reservations, and service, coordinates events for the department, ensures cost controls are in place, and maintains compliance with team member responsibilities, including performance feedback, action plans, payroll management, and other assigned projects from the Director of Recreation and General Manager.

Qualifications:

Bachelor's degree in Recreation Management, Hospitality, or a related field preferred Proven experience in managing recreation activities and operations. Exceptional organizational and multitasking abilities. Strong leadership skills and the ability to provide guidance and support to the recreation team. Excellent problem-solving and decision-making skills. Outstanding communication and interpersonal skills. Proficiency in relevant software applications. Ability to work collaboratively with diverse individuals and teams. Knowledge of cost control measures and financial management. Availability to work flexible schedules, including weekends and holidays.

Responsibilities:

Support the Director of Recreation in overseeing the administration, projects, and daily operations of Activities, Beach, Pool, and Bungalows. Act as a representative of the Director in their absence, addressing guest, member, and staff requests and concerns. Analyze concerns and proactively resolve them or provide recommendations to the Director for proposed solutions. Complete daily administrative tasks, including reporting, purchasing, billing, and communication. Provide exceptional customer service to club members, hotel guests, and staff. Assist with bungalow sales, reservations, and service. Coordinate events for the department, ensuring seamless execution. Implement cost controls to maximize efficiency and effectiveness. Maintain compliance with team member responsibilities, including performance feedback, action plans, and payroll management. Collaborate with the recreation team to achieve departmental goals and objectives. Undertake assigned projects from the Director of Recreation and General Manager.

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