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IT Operations Specialist

2 months ago

Bloomington, United States Cook Group Full time

Overview:

The IT Operations Specialist at Cook Medical develops, implements, monitors and improves IT Processes. This position will assure process are managed and are meeting operational objectives.

This role is a hybrid position. Candidate must reside within 2 hours via car of the Cook Medical location and is required to work onsite as needed per Manager expectations.

For this position, qualified candidates must be legally authorized to be employed in the United States. Cook does not intend to provide sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Responsibilities:

Maintain an understanding of IT Processes and process requirements
Develop, monitor and improve IT processes
Facilitate interactions with supporting functional areas on IT processes
Identify and cultivate IT partner collaborations
Assist IT Technical Personnel in processing and developing improvements and changes to IT processes
Establish and track process milestones and deliverables
Work with IT management to support and identify issues that require immediate action
Research and evaluate priority level for projects and key stakeholders
Manage the daily process operations
Identify opportunities for efficiencies
Develop training and maintain competency programs for personnel working within the process

Pro-actively identify and manage changes in process scope, potential
crises, and devise contingency plans
Must work and interact effectively and professionally with and for others
throughout various levels of the global organization
Must strictly adhere to safety requirements
Maintain regular and punctual attendance
Must maintain company quality and quantity standards
Must have effective oral, written and presentation communication skills
Ability to work in collaborative and independent work situations and environments with minimal supervision
Ability to remain calm and receptive in fast paced situations
Must have excellent analytical and problem solving skills

Qualifications:

Work Experience and Education

BA/BS in business related field or experience of such kind and amount
to provide a comparable background
Proficient in Microsoft Office Applications

Physical Enviroment

Works under general office environment conditions
Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.
Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA

Requires occasional early morning or late evening teleconferences
International and domestic travel as required