Bilingual Customer Service Specialist

2 weeks ago

Silver Spring, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #3302, located at:11194 Veirs Mill Road Wheaton MD 20902
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Representative

    3 days ago

    Silver Spring, Maryland, United States M&T Bank Full time

    Job Summary:M&T Bank is seeking a highly skilled Bilingual Spanish Universal Banker to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer service and sales experiences to our Consumer and Business Banking customers.Key Responsibilities:Provide personalized banking solutions to customers, including sales...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job OverviewWe are looking for a dedicated and customer-focused Bilingual Call Center Analyst to enhance our operations. In this role, you will be tasked with delivering outstanding customer support and assistance to our clientele. This position is ideal for individuals fluent in both English and Spanish who are passionate about providing exceptional...

  • Bilingual Customer Support Specialist

    7 days ago

    Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job OverviewWe are looking for a dedicated and customer-focused Bilingual Call Center Analyst to enhance our service delivery. In this role, you will provide outstanding support to our clientele, ensuring their needs are met with professionalism and care. This position is ideal for individuals proficient in both English and Spanish who enjoy assisting...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job OverviewWe are looking for a dedicated and customer-focused Bilingual Call Center Analyst to enhance our operations. This role is ideal for individuals who possess fluency in both English and Spanish and are enthusiastic about delivering top-notch service to clients.Key Responsibilities:- Respond to incoming customer calls, providing assistance in a...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Silver Spring, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    6 days ago

    Silver Spring, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Educational Support Specialist

    2 weeks ago

    Silver Spring, Maryland, United States St. Andrew Apostle Church 0217 Full time

    Bilingual Educational Support SpecialistThe Bilingual Educational Support Specialist plays a crucial role in assisting the lead educator in implementing instructional strategies that align with the educational institution's mission and values, while promoting a nurturing and inclusive learning atmosphere for all students.Cultural Engagement:Promote and...

  • Bilingual Educational Support Specialist

    2 weeks ago

    Silver Spring, Maryland, United States St. Andrew Apostle Church 0217 Full time

    Bilingual Educational Support SpecialistThe Bilingual Educational Support Specialist plays a vital role in assisting the classroom instructor in implementing educational strategies that align with the institution's curriculum and values, while promoting a nurturing and inclusive learning atmosphere for all students.Catholic Values:Encourage the practice of...

  • Bilingual Patient Care Specialist

    2 weeks ago

    Silver Spring, Maryland, United States Community Audiology Services Full time

    Job OverviewBilingual Patient Care Specialist (Part-Time)We are looking for a committed, bilingual (English/Spanish), part-time Patient Care Specialist to enhance our hearing healthcare team. The ideal candidate should be a fast learner and an effective communicator, capable of multitasking in a dynamic environment. The Patient Care Specialist plays a...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Silver Spring, Maryland, United States TEKsystems Full time

    *REMOTE Customer Support Specialist* Fully Remote but must be local to Fulton, MD area for equipment pick up *Overview:* TEKsystems is seeking candidates for remote positions within a prominent organization in the Healthcare industry. In this role, you will enhance customer satisfaction and loyalty by delivering accurate, consistent, timely, and meaningful...

  • Customer Service Representative

    6 days ago

    Silver Spring, Maryland, United States Alex-Glebe Rd Limited LTD Full time

    Join the Alex-Glebe Rd Limited LTD Customer Service TeamWe are on the lookout for enthusiastic and approachable individuals to become part of our customer service team. As a Customer Service Representative, you will have the chance to demonstrate your interpersonal skills while enjoying competitive compensation.Advantages of working with us:Comprehensive...

  • Customer Service Representative

    3 months ago

    Spring, United States Alliance HCM Full time

    Job DescriptionJob DescriptionAlliance HCM in The Woodlands, TX is calling all engaging and friendly professionals to apply to join our team as a full-time Customer Service Representative - HR Specialist!WHY YOU SHOULD JOIN OUR TEAMWe are an innovative technology company that prides itself on taking care of its employees. We pay our Customer Service...

  • Bilingual Call Center Analyst

    3 months ago

    Silver Spring, United States Clark Creative Solutions LLC Full time

    We are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for...

  • Bilingual Call Center Analyst

    3 months ago

    Silver Spring, United States Clark Creative Solutions Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and...

  • Bilingual ATM Support Specialist

    1 week ago

    Spring, Texas, United States Euronet Worldwide, Inc. Full time

    Euronet Worldwide, Inc., a leading provider of ATM management solutions, is seeking a Bilingual ATM Support Specialist. This role is essential for overseeing ATM operations, ensuring optimal performance, and addressing service interruptions effectively. The Bilingual ATM Support Specialist will be tasked with monitoring ATMs for any service disruptions and...

  • Customer Service Representative

    2 days ago

    Silver Spring, Maryland, United States Christian Durand - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Christian Durand - State Farm Agent, you will play a vital role in helping our business grow through exceptional customer service and value-based conversations.Key ResponsibilitiesCustomer Education: Use a customer-focused approach to educate customers about insurance options and provide personalized...

  • Customer Experience Specialist

    3 months ago

    Silver Spring, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Specialist

    1 week ago

    Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job OverviewWe are looking for a dedicated and customer-focused individual to fill the role of Call Center Representative at Clark Creative Solutions. In this position, you will be tasked with delivering outstanding customer service and support to our clientele. This role is ideal for those who are passionate about assisting others and possess excellent...

  • Customer Service Specialist

    1 week ago

    Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job OverviewWe are looking for a dedicated and customer-focused individual to take on the role of a Call Center Representative at Clark Creative Solutions. In this position, you will play a crucial role in delivering outstanding customer service and support to our clientele.Key Responsibilities:Handle incoming calls from customers, addressing inquiries,...

  • Customer Service Specialist

    2 weeks ago

    Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job OverviewWe are looking for a dedicated and customer-focused individual to fill the role of a Call Center Representative at Clark Creative Solutions. In this position, you will play a crucial role in delivering outstanding customer service and support to our clients.Key Responsibilities:- Handle incoming calls from customers, addressing inquiries,...