Customer Service Representative

5 days ago


Silver Spring, Maryland, United States Christian Durand - State Farm Agent Full time
Job Overview

As a Customer Service Representative for Christian Durand - State Farm Agent, you will play a vital role in helping our business grow through exceptional customer service and value-based conversations.

Key Responsibilities
  • Customer Education: Use a customer-focused approach to educate customers about insurance options and provide personalized solutions to meet their needs.
  • Marketing and Sales: Work with the agent to establish and meet marketing goals, develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Collaborate with the agent and other team members to achieve business objectives and provide exceptional customer experiences.
Benefits
  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and financial stability.
  • Professional Development: Receive training and support to develop your skills and advance in your career.
  • Work-Life Balance: Enjoy a healthy work-life balance with paid time off and flexible scheduling.
Requirements
  • Sales Experience: Possess sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Communication Skills: Demonstrate excellent communication and presentation skills, with the ability to make presentations to potential customers.
  • Language Skills: Be bilingual, with a preference for Spanish.
  • Licensing: Obtain a Property and Casualty license and a Life and Health license.


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