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Nights Dispatcher for Emergency Medical Services Lynx EMS

3 months ago

Cincinnati, United States Lynx EMS Full time
LYNX EMS Dispatcher

In conjunction with some of the areas most advanced physicians and clinical teams, Lynx EMS offers high quality medical transport in a safe, growing environment. As an outgrowth of the NewVista brand, Lynx works closely with hospitals, nursing homes, and private individuals to provide high quality, professional emergency medical care.

NewVista employees enjoy competitive wages, PTO plans, and a comprehensive benefits package. Qualified candidates, please apply now for a chance to join an outstanding team

Duties may include:
  • Answering incoming calls, administrative, non-emergency, and emergency
    • Professional etiquette
    • Promptly ascertain proper levels of response.
    • Triage calls and enter data into computer system.
  • Data Entry with critical attention to details.
  • Constantly monitoring the dispatch system.
    • Ensure units are en-route.
    • Post moves in a timely fashion.
    • Ensure other unites are within acceptable distance.
  • Communicate appropriate routing instructions.
  • Assist with routine maintenance of Communication Center.
  • Investigate and report all time exceptions.
  • Complete and submit daily reports.
  • Assist in training new personnel.
Prerequisites for this position:
  • High school diploma or GED.
  • Highly organized.
  • Accountability, compliance, and teamwork.
  • Professional, courteous, and respectful interpersonal communication skills with patients, families, and other staff.
Preferred experience or credentials

Competitive candidates will have:
  • Minimum 1 year experience with medical terminology preferably with a background in emergency medical transportation.
  • Thorough geographic knowledge of service areas.
  • Ability to prioritize multiple tasks; ability to work independently and as a team member.
  • Competent radio communication skills.