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Regional Property Supervisor
3 months ago
The Regional Property Supervisor’s goal and over-riding responsibility is to preserve as well as enhance the financial and social value of the CCF’s real estate portfolio. Under the supervision of the Director for Property Management, the Regional Property Supervisor ensures the long-term fiscal and physical viability, oversees development and implementation of annual property management and maintenance plans, provides key leadership to the resolution of complicated property compliance and performance matters, and manages the appropriate internal infrastructure of for management of the real estate portfolio. It is a demanding position with a high degree of responsibility, thereby requiring an individual with proven property management and marketing skills, keen negotiating experience, savvy political skills, precise coordination, considerable vision and laudable people skills.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Program Visioning, Planning and Management
A heart-driven commitment to fight for social justice through the oversight and management of safe, decent and affordable housing.
Assist the Director of Property Management in the setting of aggressive performance goals for the oversight and management of affordable housing projects throughout the country;
Oversee the implementation and achievement of those goals;
Develop an annual operational plan for assigned region;
Analyzes activities, costs, operations and forecast data to determine the region’s progress toward stated goals and objectives;
Orchestrate the execution and delivery of internal and external reporting, including the sharing of information with development, financial management and legal counsel staff;
Report and participate at the CCF’s monthly Management by Objectives and Results (MOR) meeting, and;
Miscellaneous administrative, personnel and budgeting tasks.
Property Management
As it applies to the region, maintain CCF’s Property Management’s “clean” HUD status, including, but not limited to, unblemished 2530s;
Prepare and recommend approval operating budgets for assigned real estate portfolio;
Develop annual performance benchmarks for each property in the real estate portfolio and provide continuous oversight and support to staff assigned to achieve said established performance goals.
Oversee the training, implementation and usage of YARDI Property Management software by all property staff with respect to all of the software’s functions;
With thorough knowledge of asset management issues, oversees management of real estate portfolio owned by the CCF and its affiliates and subsidiaries;
Implement and oversee the implementation of sound management practices and procedures, including but not limited to, the development of lease or rental agreements, manage the lease renewal process, orchestrate tenant retention programs, collection of rents, impounds and property maintenance;
Coordinate contracts for services of vendors, maintenance and grounds keeping personnel;
On a periodic basis, reviews and evaluates the physical condition of each property;
Undertake formal and in-service training programs for employees to ensure standardization of operating and maintenance policies and procedures;
Oversee third party management companies providing contract services to any portion of the real estate portfolio.
Plan and manage the cash flows of each property to ensure timely and sufficient payment of all operating expenses, as well as payment to the deferred developer fees;
Plan and manage the cash flows of each property to ensure that the maximum amount prudently possible is contributed to the CCF General Fund;
Continuously seek innovative ways to generate and increase miscellaneous income.
Secure financial tools (e.g. lines of credit) from vendors and suppliers to facilitate the efficient operation and effective maintenance of all properties;
During acquisition and rehabilitation projects with HUD-required Construction Escrows, ensure that the funds for construction, sometimes from multiple sources, flow in a timely manner so that construction is not delayed and operating revenue is not used;
Staff Management
Recruit, select, retain and develop staff consistent with annual management goals;
Train staff in all pertinent issues of property management, including, but not limited to, fair housing laws, maintenance routines, regulatory compliance issues and financial management.
Continually motivate staff to full-heartedly implement the programmatic vision and consistently achieve the agreed-upon performance goals;
Oversee and manage the daily work of support staff;
Provide staff with regular feedback on the quality of their work;
Conduct annual and semi-annual staff evaluations;
Develop training plans for each staff member, and ensure the completion of each individual training plan;
Periodically assess staffing and implement changes and corrections as necessary, and;
Ensure appropriate compliance to CFF operating policies and procedures by staff being supervised.
Community Relations
Identify major stakeholders of each project and oversee the procurement of each stakeholder’s support.
Respond to and resolve difficult and sensitive tenant inquiries and complaints;
Plan and develop industry, labor and public relations policies designated to improve entity’s image and relations with residents, employees and public;
Collaborate with personnel from government and private agencies to re-structure loans, acquire rental subsidies or other resources available to stabilize the long-term financial operation of all projects;
Work effectively in a multi-cultural environment with a wide range of community-based organizations and low-income persons, public officials, private sector lenders and community leaders in a team-based approach.
Supervisory Responsibilities
Will directly supervise a large number of professional staff, in addition to clerical staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities will include participation in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and solving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
YARDI, CCPM and other affordable Real Estate Certifications
Education and/or Experience
Bachelor's degree (B. A.) or equivalent from a four-year college or university with eight or more years of experience in affordable housing real estate property management or equivalent combination of education and experience. Master’s degree with CPM designation desired.
Equal Opportunity Employer, including disabled and veterans.
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