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Operations Supervisor

4 months ago

Chicago, United States Feeding America Full time

The Transportation Supervisor will oversee the day-to-day operations of our transportation services. In addition to managing our paid staff, you will provide support to our receiving department and volunteer driver program, ensuring the efficient and effective distribution of food to those in need. Your role will involve coordinating schedules, monitoring performance, and implementing strategies to optimize transportation operations. You will play a crucial part in maintaining high service standards and ensuring compliance with DOT safety and regulatory requirements. Opportunity type Job Category Other Job responsibilities - Lead daily driver meetings with/without Operations-Transportation Manager. - Lead and supervise the transportation team, including drivers and support staff, ensuring they adhere to organizational policies and procedures. - Schedule and assign daily tasks, routes, and deliveries, optimizing efficiency and meeting service goals. - Provide training, guidance, and support to staff members, fostering a positive and collaborative work environment. - Monitor driver and route performance through periodic on-the-job supervisory ride-along evaluations. - Conduct standardized road tests of potential drivers; evaluate performance and make recommendations to the Operations-Transportation Manager. - Collaborate with the receiving department to coordinate the transportation of incoming food donations and supplies. - Ensure timely and accurate delivery of incoming shipments to designated storage areas, maintaining inventory accuracy and quality control. - Coordinate with the logistics team to plan and optimize transportation routes considering delivery schedules, vehicle capacity, and geographic considerations. - Monitor route performance and adjust as needed to maximize efficiency and minimize delivery times. - Work with the Dispatcher and GPS system to review route paperwork submitted by drivers to determine efficiency and performance on routes, i.e., time taken to complete routes, time at each stop, log accuracy, etc. - Ensure that all transportation vehicles are properly maintained and serviced according to manufacturer guidelines and regulatory requirements. - Conduct regular inspections of vehicles, addressing any maintenance issues or safety concerns promptly. - Provide recommendations and feedback for performance reviews and disciplinary actions to the Operations-Transportation Manager. - Review daily routes with the driver team and work with the Dispatcher on re-routing as necessary. - Perform functions of a CDL class B (class A if licensed) Truck Driver to complete pickups and deliveries of products. - Conduct regular safety meetings and training sessions. - Other responsibilities as assigned. QUALIFICATIONS: - High school diploma or equivalent required; additional education or training in logistics, transportation management, or a related field preferred. - Minimum of [1] year of experience in transportation or logistics with demonstrated supervisory experience (preferred, not required). - Knowledge of DOT regulations and safety standards related to transportation operations (preferred, not required). - Strong organizational and communication skills with the ability to effectively coordinate and manage multiple tasks and priorities (preferred, not required). - Experience working with volunteers and managing volunteer programs is a plus (preferred, not required). - Valid driver's license with a clean driving record (preferred, not required). - Perform functions of a CDL class B (class A if licensed) Truck Driver to complete pickups and deliveries of products (preferred, not required). - Strong interpersonal and service-oriented skills with donors, agencies, and staff (preferred, not required). - Current Food Handling and Sanitation Certificate (preferred, not required). - Current MVR license and required certifications (preferred, not required). - Basic computer skills (preferred, not required). - Submit to periodic substance/drug screening based on a random unannounced selection process required by IL DOT. EXPOSURE: Normal warehouse environment; exposure to inclement driving weather. Ability to collect food products in freezer/refrigerator environments. Interacts with GCFD staff, donors, member agencies, and Public Relations media personnel. Evening and weekend hours may be required contingent upon events. • Health, dental, and vision insurance coverage • Employer-paid life and disability insurance • Employee Assistance Program • 403(b) retirement plan with employer contribution • Generous paid time off • Parental leave • On-site gym • $3,000 annual employer-paid ThrivePass lifestyle and wellness benefit program • $250 employee referral bonus The Greater Chicago Food Depository, Chicago’s food bank, believes a healthy community starts with food. We are at the center of a network of more than 700 partner organizations and programs – food pantries, soup kitchens, shelters, mobile distributions, and other partners – working to bring food, dignity, and hope to our neighbors across Chicago and Cook County. The Food Depository addresses the root causes of hunger with job training, advocacy, and other innovative solutions.

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