Bank Secrecy Act

3 weeks ago

St Louis, United States Together Credit Union Full time
Job Summary

The bank secrecy act (BSA) and fraud specialist is responsible supporting the organization's fraud and BSA Compliance program. This position will maintain current knowledge of the BSA, information sharing and anti-laundering regulations, and trends in fraudulent activities to perform duties in support of established policies and procedures. The specialist will focus on providing stakeholders with exceptional customer service in resolving reports of suspected or confirmed fraudulent activity. This is a 100% Remote role.

Job Responsibilities

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks others than those specifically stated in this description.

  • Serves as the first point of contact to direct and/or responds to incoming communications from other departments within the credit union, members, and external stakeholders; acts as a subject matter expert on BSA matters within the organization.
  • Manages ticket and email inbox correspondence for BSA and Fraud; manages fraud support hotline.
  • Monitors newly established members and accounts to ensure regulatory compliance.
  • Performs due diligence reviews of high-risk members in accordance with established risk modeling.
  • Obtains and updates missing and/or inaccurate member information from established reports.
  • Conducts investigations for potential high-risk or suspected/confirmed fraudulent activity.
  • Identifies and escalates potentially suspicious activity identified through member review.
  • Reviews daily reports for instances of suspected/confirmed fraudulent activity.
  • Works cases in case management system and collaborates with fraud specialist for investigations.
  • Utilizes internal/external resources to investigate and analyze potential fraud and money laundering. Conducts suspicious activities investigations.
Required Qualifications

An equivalent combination of education, training, and experience will be considered.
  • High school diploma
  • Minimum 2 years of BSA and Fraud experience
  • Associate's degree preferred
  • Banking or financial services experience preferred
Knowledge, Skills, and Abilities (KSA's)

A representation of the knowledge, skills, and abilities necessary to perform this job competently.
  • High level of integrity.
  • Motivation to achieve desired outcomes.
  • Strong customer service, verbal, and written communication skills.
  • Intermediate proficiency with Microsoft Word, Excel, and Outlook.
  • Ability to multi-task work independently and/or collectively to meet deadlines.
  • Excellent time management skills.
  • Ability to professionally handle confidential and sensitive information, natural tendency towards discretion.
  • Ability to work independently as well as in a team environment.
Work Environment

Environmental or atmospheric conditions commonly associated with the performance of this job's functions.
  • Remote
Physical Abilities

The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Ability to work at a computer in a stationary manner up to 8 hours daily.

Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.

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