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Technical Cloud Services Manager

1 month ago

Young America, United States The Ladders Full time
Description

Company

SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions to optimize our clients' technology environments. SDI is NMSDC-certified, with a portfolio of clients that includes some of the nation's largest airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market. Visit us at SDIPRESENCE.COM and connect with us on TWITTER and LINKEDIN.

Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we're getting at is it doesn't hurt to take a chance and apply

Summary

A Technical Cloud Services Manager who thrives in a team setting where you can turn your advanced cloud skills and analytical skills by building and delivering AWS and/or Azure Cloud Platforms infrastructure and solutions to help our clients meet the soaring data and cloud demands of AI and machine learning, IoT, advanced analytics, open-source, and other emerging digital technologies. The ability to manage a cloud tower delivering the technical discovery required for government clients.

Responsibilities
  • Provide strategic and tactical leadership for engineering, implementation, and operation of Azure and AWS platforms for client's software solutions
  • Enhance and maintain consistent health service monitoring capability to proactively detect and respond to operational issues across all client implementations
  • Sustain status as company's SME on Azure/AWS cloud platform by participating in Azure/AWS learning opportunities and collaborating with Microsoft Azure and AWS architects
  • Provide guidance and knowledge transfer of Azure/AWS platforms so that SDI continually leverages innovation
  • Collaborate with Product Team, Client Services, and Client Support to ensure client deployments are consistent and complete for all aspects of our cloud offering
  • Work with QA to understand application performance characteristics on the Azure/AWS platform
  • Provide technical leadership, mentoring, and coaching for all staff and foster a culture of accountability, innovation, and team building.
  • Work closely with QA and Release to assist in the automation of software deployment and infrastructure provisioning
  • Be the internal Cloud evangelist, build consensus with executives, colleagues, and third parties
  • Partner with product delivery to communicate project status, resolve issues, and ensure that high-quality products are delivered on time
  • The 'go-to' for MS, Google, and AWS Cloud and shape how SDI leads customers through their investigation of 'single or multi-cloud strategies
  • Partner with Project Management team to communicate project status, resolve issues, and ensure that high-quality products are delivered on time
  • Interact mainly with your direct supervisor and be ready to interact with peers and/or managers on the client-side and/or within SDI
Requirements
  • 12+ years' technical solutions implementation, architecture design, evaluation, and investigation in a cloud environment (specifically AWS and/or Azure)
  • 5 years' leading technical teams supporting private/public cloud
  • 10+ years in a management/leadership role
  • Certifications in AWS or Azure at the Design level
  • Working understanding of security principles and technology for cloud implementations
  • A bachelor's degree in computer science or engineering preferred
  • Strong written and oral communication skills
  • Track record of managing large-scale, high-quality enterprise system
  • Can converse technology terms to understand the details and extract business value
  • Can craft a cloud vision across the entire portfolio of client's solutions and get buy-in
  • Understanding of customer buying journey not just of Financial Institutions but their customers too
  • Familiarity with the top three cloud providers


Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms

SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.