Head of Accounting Operations
2 weeks ago
Finance & Strategy collaborates closely with various departments, including Human Resources, Technology, Legal, and Customer Experience, to deliver precise financial data and valuable insights. This division safeguards the company's assets, upholds ethical financial practices, and supports leadership in making informed business decisions.
The team oversees critical functions such as risk management, internal auditing, supplier revenue, taxation, insurance, investor relations, finance operations, corporate financial planning and analysis, strategic insights, and procurement.
Position Overview
Finance & Strategy is on the lookout for a Head of Accounting Operations.
In this pivotal role within the Finance Operations Department, particularly focusing on the Order to Cash process, you will be instrumental in executing Business Process Management initiatives. You will ensure that processes align with established standards for efficiency, effectiveness, quality, and internal controls.
Your responsibilities will include designing a streamlined end-to-end process and leading its implementation while ensuring long-term compliance.
As the advocate for the OTC processes, you will take overall ownership of process performance and coordinate with all relevant stakeholders (Client Executives, Global Customer Management, Legal, Pricing, Communications, and Technical Support teams) to determine the most effective execution strategies.
Additionally, you will collaborate with process owners across various areas to identify and eliminate inefficiencies in cross-functional processes, driving continuous improvement initiatives.
Key Responsibilities
- Manage the global OTC process comprehensively, ensuring clarity, documentation, compliance with business requirements, and ease of understanding for operational teams.
- Promote ongoing standardization of processes to ensure consistent application across all global teams.
- Identify opportunities for automation and technology enhancements to minimize manual tasks and eliminate unnecessary complexities.
- Lead end-to-end process modifications associated with the introduction of new tools and technologies.
- Develop and oversee initiatives aimed at continuous improvement and cost reduction.
- Evaluate and provide insights on process-specific change requests, including risk assessments and business case evaluations.
- Facilitate effective change management to support process modifications, partnering with internal and external communications teams to develop training plans.
- Initiate relevant training programs for employees on OTC tools, processes, and procedures.
- Establish and maintain Internal Procedures, including internal control checks and best practices, while ensuring compliance with segregation of duties requirements.
- Foster relationships with key stakeholders to continuously explore opportunities for process enhancement.
- Monitor process effectiveness post-implementation and ensure appropriate resource planning.
- Provide strategic leadership in developing processes aligned with industry best practices for OTC.
- Represent Finance Operations in parallel projects and initiatives.
- Assist in designing and building global reporting and analytics.
- Support the Tax team regarding any tax considerations related to OTC processes.
Position Requirements
- University Degree or equivalent experience.
- 10+ years of accounting experience, with at least 4 years in a managerial capacity.
- In-depth understanding of OTC processes and related sub-processes.
- Experience with Oracle Cloud is preferred.
- Strong analytical and conceptual thinking skills with a focus on end-to-end process orientation.
- Experience in a global work environment is advantageous.
- Proven ability to manage cross-functional stakeholders effectively.
- Operational experience in finance processes.
- Expertise in Business Process Management.
- Exceptional oral and written communication skills.
- Ability to lead in a multicultural environment.
- Military experience/certifications may be considered as a substitute for some requirements.
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