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This position is for Essai Test Solutions, Inc. a wholly owned subsidiary of Advantest America, Inc. located in Fremont, CA and Phoenix, AZ.
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This is an excellent opportunity for an experienced Microsoft Windows Server systems administrator at our automated manufacturing and assembly plant located in Chandler, AZ. There will also be occasional work needed at our facility in the South Mountain Village area of Phoenix, AZ until the Phoenix facility is shuttered at the end of 2024. This position will be responsible for the day-to-day technical support, administration, maintenance, and documentation of an existing production network of servers, manufacturing control and engineering workstations, and desktop and laptop PCs, under the supervision of managing IT personnel.
In addition to day-to-day technical support, your primary responsibility will be maintaining the IT infrastructure and supporting environment that keeps our automated manufacturing machines' spindles spinning. Therefore, this is a 24x7x365 on-call position, which includes monitoring critical system alerts. Occasional early, late, and/or long hours are required.
To be successful, you must be able to work independently, Monday-Friday from 8:00 AM - 5:00 PM, cultivate professional relationships with key stakeholders throughout the facility, and maintain a positive and enthusiastic approach. Importantly, you must stop, listen to and triage internal IT customer's issues on demand, isolate or escalate their technical problems, and execute appropriate solutions for them.
The onsite team in Chandler includes Desktop Support Technician to handle Tier 1 requests, and an IT Manager. The Systems Administrator will occasionally handle Tier 1 overflow.
