Call Center Customer Service Assistant

4 weeks ago


Reno, United States Inkspirenize Full time
Job Title: Call Center Customer Service Assistant

Location: Reno, NV

Job Type: Full-Time

Company: Alphabe Insight

Job Summary:

We are seeking a dedicated and friendly Call Center Customer Service Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, providing exceptional service, and ensuring customer satisfaction. You will be the first point of contact for our customers, helping them with their questions and concerns while maintaining a positive and professional demeanor.
Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Provide information about products and services, including pricing, features, and availability.
  • Resolve customer complaints and issues effectively, ensuring a satisfactory resolution.
  • Maintain accurate records of customer interactions and transactions in the database.
  • Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
  • Identify opportunities for process improvement and suggest enhancements to team leads.
  • Stay up-to-date with product knowledge and company policies to provide accurate information.
Qualifications:
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Strong verbal and written communication skills.
  • Ability to handle difficult situations with patience and professionalism.
  • Proficient in using computer systems and software, including CRM tools.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.


  • Reno, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Hype Tier Employment Type: Full Time Location: Reno, NV Compensation: $18.50 - $28.00 / hour DescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven...


  • Reno, United States Fresh Form Draft Full time

    DescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven strategies that resonate with your audience and drive growth.We are seeking a dedicated and compassionate Call Center Customer Service...

  • Call Center Agent

    1 month ago


    Reno, United States Inkspirenize Full time

    Job Title: Call Center AgentLocation: Reno, NV Department: Customer Service Reports to: Call Center Manager Job Summary: The Call Center Agent is responsible for handling inbound and outbound calls from customers, addressing their inquiries, providing information, resolving issues, and ensuring customer satisfaction. The role requires effective...


  • Reno, United States Grand Sierra Resort & Casino Full time

    Grand Sierra Resort reservation agents help people book their stay at the GSR. Reservation agents work a in call center environment for the property and take incoming calls for people inquiring about the GSR. They are friendly and efficient, helping Reservation Agent, Call Center, Agent, Reservations, Customer Service, Retail


  • Reno, United States Grand Sierra Resort and Casino Full time

    SUMMARY Grand Sierra Resort reservation agents help people book their stay at the GSR. Reservation agents work a in call center environment for the property and take incoming calls for people inquiring about the GSR. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities...

  • Customer Service Lead

    4 weeks ago


    Reno, Nevada, United States City of Reno Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at the City of Reno. As a key member of our Reno Direct Call Center, you will be responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for performing a variety of specialized office support and...


  • Reno, Nevada, United States City of Reno Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead Representative to join our team at the City of Reno. This is an advanced journey level class in the Reno Direct Citizen Service Representative series, responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for...


  • Reno, Nevada, United States Inkspirenize Full time

    Job Title: Call Center AgentLocation: Reno, NV Department: Customer Service Reports to: Call Center ManagerJob Summary:The Call Center Agent is responsible for handling inbound and outbound calls from customers, addressing their inquiries, providing information, resolving issues, and ensuring customer satisfaction. The role requires effective communication,...


  • Reno, United States Renown Health Full time

    The Customer Service Traffic Representative is responsible for assisting the leadership team by ensuring Renown and Hometown Health s Call Center is staffed to promote optimal efficiency, performance, operational costs, and patient satisfaction. To d Customer Service, Representative, Traffic, Healthcare, Staffing, Service, Retail


  • Reno, Nevada, United States Peppermill & Western Village Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Peppermill & Western Village. As a key member of our Call Center, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Hotel Operator:Answer phone calls and...


  • Reno, Nevada, United States Reno Staffing Full time

    Job DescriptionReno Staffing is seeking a skilled Credit Team Specialist to join their team in Reno, NV. This full-time position involves reviewing credit requests, validating shipment accuracy, and resolving shipping/receiving issues with distributors.The ideal candidate will have call center experience, excellent organizational skills, and strong...


  • Reno, Nevada, United States Enterprise Full time

    Job SummaryAs a Customer Service Representative at Enterprise, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include taking incoming calls, providing information and resolution to customers, and managing outgoing calls for callback management and other purposes.Key ResponsibilitiesTake incoming...


  • Reno, Nevada, United States J & J Ventures Inc Full time

    Job Summary:As a Customer Service Representative with J & J Ventures Inc, you will be responsible for providing exceptional customer service to our clients and guests. This role requires a professional and courteous demeanor, with the ability to handle multiple phone calls and dispatch Slot Technicians as needed. Key Responsibilities:Provide radio and...


  • Reno, Nevada, United States Enterprise Full time

    Job SummaryAs a Customer Service Representative at Enterprise, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:Handling Incoming CallsProviding Information and ResolutionManaging Outgoing CallsAssisting Customers with Rental NeedsKey Responsibilities• Take incoming calls from customers to...


  • Reno, Nevada, United States Blackhawk Network Inc Full time

    About Blackhawk Network:We are a leading provider of global branded payment technologies, strengthening relationships between brands and their customers, employees, and partners by transforming transactions into connections.Our portfolio includes Gift Card & eGift products, promotions, and distribution that grow revenue faster; Rewards & Incentives that...


  • Reno, Nevada, United States Web Craft Stylers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated Customer Service Representative to join our dynamic team at Web Craft Stylers. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients. Your primary responsibility will be to address customer inquiries,...


  • Reno, Nevada, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental needs.The ideal candidate will have...


  • Reno, United States Renown Health Full time

    Position Purpose: This position will act as a liaison between Renown and its customers by handling inquiries and self pay collections at Renown Health. The successful CSR will use their collection experience and expertise to contact these patients in a compassionate yet expedient manner. The candidate will re-engage patients with techniques in attempting to...


  • Reno, Nevada, United States Five Star Call Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.Key Responsibilities:Provide timely and effective support to customers via...


  • Reno, United States Administrative Support Workers Full time

    Position Purpose: This position will act as a liaison between Renown and its customers by handling inquiries and self pay collections at Renown Health. The successful CSR will use their collection experience and expertise to contact these patients in a compassionate yet expedient manner.The candidate will re-engage patients with techniques in attempting...