Call Center Customer Service Assistant
3 days ago
Location: Reno, NV
Job Type: Full-Time
Company: Alphabe Insight
Job Summary:
We are seeking a dedicated and friendly Call Center Customer Service Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, providing exceptional service, and ensuring customer satisfaction. You will be the first point of contact for our customers, helping them with their questions and concerns while maintaining a positive and professional demeanor.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries in a timely and professional manner.
- Provide information about products and services, including pricing, features, and availability.
- Resolve customer complaints and issues effectively, ensuring a satisfactory resolution.
- Maintain accurate records of customer interactions and transactions in the database.
- Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
- Identify opportunities for process improvement and suggest enhancements to team leads.
- Stay up-to-date with product knowledge and company policies to provide accurate information.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Strong verbal and written communication skills.
- Ability to handle difficult situations with patience and professionalism.
- Proficient in using computer systems and software, including CRM tools.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
-
Call Center Customer Service Agent
1 week ago
Reno, United States Fresh Form Draft Full timeCall Center Customer Service AgentDepartment: Hype Tier Employment Type: Full Time Location: Reno, NV Compensation: $18.50 - $28.00 / hour DescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven...
-
Call Center Customer Service Agent
3 weeks ago
Reno, United States Fresh Form Draft Full timeCall Center Customer Service AgentDepartment: Hype Tier Employment Type: Full Time Location: Reno, NV Compensation: $18.50 - $28.00 / hour DescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven...
-
Call Center Customer Service Agent
2 weeks ago
Reno, United States Fresh Form Draft Full timeDescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven strategies that resonate with your audience and drive growth.We are seeking a dedicated and compassionate Call Center Customer Service...
-
Call Center Customer Service Agent
4 weeks ago
Reno, United States Fresh Form Draft Full timeDescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven strategies that resonate with your audience and drive growth. The Call Center Customer Service Agent at Hype Tier is responsible for...
-
Call Center Agent
3 weeks ago
Reno, United States Inkspirenize Full timeJob Title: Call Center AgentLocation: Reno, NV Employment Type: Full-time Department: Customer Service Reports To: Call Center Supervisor/Manager Job Summary: We are looking for a dedicated and customer-focused Call Center Agent to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring inquiries, complaints,...
-
Call Center Agent
1 week ago
Reno, United States Inkspirenize Full timeJob Title: Call Center AgentLocation: Reno, NV Department: Customer Service Reports to: Call Center Manager Job Summary: The Call Center Agent is responsible for handling inbound and outbound calls from customers, addressing their inquiries, providing information, resolving issues, and ensuring customer satisfaction. The role requires effective...
-
Call Center Representative
2 weeks ago
Reno, United States Fresh Form Draft Full timeCall Center RepresentativeDepartment: Hype Tier Employment Type: Full Time Location: Reno, NV Compensation: $18.50 - $28.00 / hour DescriptionHype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven...
-
Call Center Agent
3 weeks ago
Reno, United States Percepta House Full timeJob Title: Call Center AgentLocation: Reno, NVJob Type: Full-TimeReports to: Call Center SupervisorJob Summary:The Call Center Agent is responsible for providing excellent customer service by handling inbound and outbound calls. They are expected to resolve customer inquiries, provide information, troubleshoot issues, and ensure customer satisfaction in a...
-
Call Center Reservation Agent
3 months ago
Reno, United States Grand Sierra Resort & Casino Full timeGrand Sierra Resort reservation agents help people book their stay at the GSR. Reservation agents work a in call center environment for the property and take incoming calls for people inquiring about the GSR. They are friendly and efficient, helping Reservation Agent, Call Center, Agent, Reservations, Customer Service, Retail
-
Call Center Reservation Agent
3 months ago
Reno, United States Grand Sierra Resort and Casino Full timeSUMMARY Grand Sierra Resort reservation agents help people book their stay at the GSR. Reservation agents work a in call center environment for the property and take incoming calls for people inquiring about the GSR. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities...
-
Customer Service Representative
4 weeks ago
Reno, Nevada, United States Curate Corp Voice Full timeJob Title: Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused individual to provide exceptional service to our customers. The successful candidate will be responsible for handling inbound and outbound calls, providing information, support, and solutions to customers in a professional and efficient manner.Key...
-
Customer Service Lead
4 days ago
Reno, Nevada, United States City of Reno Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at the City of Reno. As a key member of our Reno Direct Call Center, you will be responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for performing a variety of specialized office support and...
-
Customer Service Lead Representative
5 days ago
Reno, Nevada, United States City of Reno Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Lead Representative to join our team at the City of Reno. This is an advanced journey level class in the Reno Direct Citizen Service Representative series, responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for...
-
Customer Service Representative
4 weeks ago
Reno, Nevada, United States Curate Corp Voice Full timeJob DescriptionJob Title: Call Center RepresentativeLocation: Reno, NVJob Type: Full-TimeReports To: Call Center ManagerJob Summary:We are seeking a highly motivated and customer-focused Call Center Representative to contribute to the success of Curate Corp Voice. In this role, you will be responsible for handling a high volume of inbound and outbound calls,...
-
Customer Service Representative
4 weeks ago
Reno, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a competent Customer Service Representative to join our team in Reno, Nevada. This role presents an opportunity to work in a fast-paced call center environment, where you will be tasked with answering inbound calls, providing exceptional customer service, and maintaining accurate data entries. This position...
-
Customer Service Representative
4 days ago
Reno, Nevada, United States Inkspirenize Full timeJob Title: Call Center AgentLocation: Reno, NV Department: Customer Service Reports to: Call Center ManagerJob Summary:The Call Center Agent is responsible for handling inbound and outbound calls from customers, addressing their inquiries, providing information, resolving issues, and ensuring customer satisfaction. The role requires effective communication,...
-
Customer Service Representative
4 weeks ago
Reno, Nevada, United States Web Craft Stylers Full timeJob Title: Call Center RepresentativeWe are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team at Web Craft Stylers.Job SummaryThe Call Center Representative will serve as the primary point of contact for our customers, providing exceptional service and support. The ideal candidate will have excellent verbal and written...
-
Customer Service Representative
2 weeks ago
Reno, Nevada, United States HG Staffing LLC Full timeJob SummaryAs a Reservation Agent at Grand Sierra Resort, you will be responsible for providing exceptional customer service to guests booking their stay. You will work in a fast-paced call center environment, taking incoming calls and assisting guests with their inquiries.Key ResponsibilitiesAnswer and respond to guest inquiries in a positive and clear...
-
Customer Engagement Center Supervisor
2 weeks ago
Reno, Nevada, United States Renown Health Full timeJob Title: Supervisor of Customer EngagementThis is a leadership role within the Customer Engagement Center at Renown Health, responsible for overseeing various areas of the department. The Supervisor of Customer Engagement will lead a team of customer service representatives, ensuring exceptional customer experiences and driving performance metrics.Key...
-
Customer Service Representative
3 weeks ago
Reno, Nevada, United States Grand Sierra Resort & Casino Full timeJob SummaryAs a Reservation Agent at Grand Sierra Resort & Casino, you will be responsible for providing exceptional customer service to guests booking their stay with us. You will work in a fast-paced call center environment, taking incoming calls and inquiries from potential guests.Key ResponsibilitiesAnswer incoming calls and respond to guest inquiries in...