Credit Team Specialist for Call Center Department

4 weeks ago


Reno, Nevada, United States Reno Staffing Full time
Job Description

Reno Staffing is seeking a skilled Credit Team Specialist to join their team in Reno, NV. This full-time position involves reviewing credit requests, validating shipment accuracy, and resolving shipping/receiving issues with distributors.

The ideal candidate will have call center experience, excellent organizational skills, and strong problem-solving abilities. They will work closely with various departments to ensure customer satisfaction and follow established processes.

  • Assist customers with order status, backorder status, and freight charges.
  • Research order-related problems and initiate return goods authorizations.
  • Process credits and replacement orders for returned products.
  • Review deductions and short payments for chargebacks and fines.

The successful candidate will be detail-oriented, diplomatic, and able to multitask. They will also possess excellent verbal and written communication skills and be proficient in MS Excel and Outlook.

Reno Staffing is an equal opportunity employer and values diversity in the workplace. If you are a motivated and customer-focused individual, please apply for this exciting opportunity.



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