Customer Service Associate

7 days ago


Reno, Nevada, United States Enterprise Full time

Job Summary

As a Customer Service Representative at Enterprise, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:

  • Handling Incoming Calls
  • Providing Information and Resolution
  • Managing Outgoing Calls
  • Assisting Customers with Rental Needs

Key Responsibilities

• Take incoming calls from customers to provide information and resolution for their queries.

• Manage outgoing calls for callback management, A/Rs, and miscellaneous calls as assigned.

• Provide high-level customer service by assisting customers and assessing their rental needs.

• Provide directions and assistance to customers as needed.

Requirements

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment.

• Strong problem-solving skills.

• Ability to multitask and prioritize tasks effectively.

What We Offer

• Competitive salary and benefits package.

• Opportunities for career growth and development.

• Collaborative and dynamic work environment.



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